Lucy Steele
Northampton,England
Summary
I am a 16 year old girl that has worked multiple part time jobs at the same time, I have experience in retail work and stewardship. I am very confident and great with customers. I am good at time management and can be flexible with shifts.
Overview
1
1
year of professional experience
Work history
Retail staff
Northampton saints rugby club
Northampton, Northamptonshjre
2025.08 - Current
- With this job I used my skills to allow customers and fellow staff members a good experience and helpful communication
- I developed my skills such as communication, problem solving, understanding how to use the till, efficiency, customer service, managing time and many more.
- I discovered that I work well in retail environments and that I am very good at customer service and advice.
- I helped stock shelves and keep the shop floor tidy and up to standard. I also helped people with returns and exchanges.
- With this job I learnt that although customers can be challenging at times I know how to de escalate situations and give everyone the best outcome possible.
Stewardess
The old savoy theatre
Northampton, Northamptonshire
2025.08 - 2026.03
- With this job I helped customers find their seats and answer any questions they had. I also cleaned up during and after the shows with efficiency.
- I gained experience on working with children and helping them, helping customers with query’s and cleaning up efficiently.
- I have faced a few situations in this job that have been high intensity as customers would become angry but I de escalated these situations and everyone came out of them happy.
Education
GCSEs - Mathematics
Northampton school for girls
Northampton 06.2025
GCSEs - Science
Northampton school for girls
Northampton 06.2025
GCSEs - English
Northampton school for girls
Northampton 06.2025
GCSEs - BTEC sport
Northampton school for girls
Northampton 06.2025
Skills
- Relationship building with customers
- Dress code adherence
- Returns and exchanges procedure
- Security tagging
- Receipt issuance
- Returns and refunds processing
- Sales target achievement
- Visual merchandising
- Inventory management
- Inventory counts
- Complaint handling
- Front-of-house customer care
- Outstanding customer service
Timeline
Retail staff
Northampton saints rugby club
2025.08 - Current
Stewardess
The old savoy theatre
2025.08 - 2026.03
GCSEs - Mathematics
Northampton school for girls
GCSEs - Science
Northampton school for girls
GCSEs - English
Northampton school for girls
GCSEs - BTEC sport
Northampton school for girls