Overview
Work history
Education
Skills
HOBBIES AND INTEREST
CAREER GOALS
Timeline
Generic

Lucy Staples

Ipswich,SFK

Overview

3
3
years of professional experience

Work history

Call centre advisor

washing machines ltd
Ipswich, Suffolk
12.2014 - 06.2015
  • Identified sales opportunities whilst addressing customer concerns, boosting company revenue indirectly.
  • Communicated effectively with team members for smooth operation flow in a call centre.
  • Stayed calm under pressure, offering empathetic assistance to upset customers.
  • Monitored queue times and adjusted according to call volume fluctuations daily.
  • Managed over 50 customer per day

Cleaner

makro
ipswich
02.2012 - 04.2014
  • Kept cleaning supplies stocked up
  • Done cleaning tasks to good standards
  • Made up isle shelves was kept clean
  • Done a hourly cleaning routine
  • Work well on my own or part of a team
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.

Education

Merit - Childcare

Ipswich Collage
Ipswich

Skills

  • Patient
  • Positive
  • Caring
  • Strong work
  • Good listener
  • Good time keeping

HOBBIES AND INTEREST

  • i enjoy going to the gym when i have the chance too
  • i enjoy travelling going on holidays small trips away with my children
  • i like wind down time getting into a good tv series
  • my favourite thing to do is spending time with family
  • want to start learning to drive

CAREER GOALS

. I would like to work in some sort bar/nightclub serving drinks

. i would be interested in doing some retail work

. working in a restaurant or any type of hospitality work 

. being part of a team

. Making new friends

Timeline

Call centre advisor

washing machines ltd
12.2014 - 06.2015

Cleaner

makro
02.2012 - 04.2014

Merit - Childcare

Ipswich Collage

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Lucy Staples