Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucy Hughes

Deeside,Wales

Summary

Enthusiastic section leader with 10 years of retail experience. Secures team success through hard work, attention to detail and excellent organisation. Customer-oriented with history of leading teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

15
15
years of professional experience

Work History

Health care assistant

Sycamore
Ripon, Yorkshire
12.2009 - 11.2010
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Assisted in patient care, improved comfort and well-being.

Fresh section leader

Asda
Queensferry, Flintshire
10.2014 - Current
  • Hit targets by coaching team and recommending areas for improvement.
  • Led team to process product volumes within target times
  • Planned large team rotas to achieve full coverage and KPI delivery.
  • Drove strong service culture through team huddles and 1:1 feedback sessions.
  • Achieved comprehensive product availability with proactive ordering and replenishment.
  • Investigated accidents and near misses, updating training and policies to protect staff.
  • Minimised waste by training staff in food hygiene and correct product handling.

Food and beverage assistant

Village hotels
Ewloe, Deeside
08.2024 - Current
  • Ensured prompt bill generation and collection preventing delays.
  • Checked food quality before serving safeguarding diner's experiences.
  • Mastered use of point-of-sale systems enhancing customer check-out efficiency.
  • Resolved customer complaints efficiently, fostering positive relations and repeat business.
  • Handled cash transactions accurately for seamless payment process.

Education

GCSEs -

Ysgol maes garmon
Mold

Skills

  • Strong product availability
  • Rota and holiday planning
  • Wastage minimisation
  • Fresh veg quality assurance

Languages

Welsh
Beginner
A1

Timeline

Food and beverage assistant

Village hotels
08.2024 - Current

Fresh section leader

Asda
10.2014 - Current

Health care assistant

Sycamore
12.2009 - 11.2010

GCSEs -

Ysgol maes garmon

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Lucy Hughes