Lucy Bradbury
Hemsworth, Pontefract
Summary
A dedicated professional with a strong focus on customer satisfaction and effective communication. Demonstrates exceptional multitasking capability and efficiency, coupled with strong problem-solving skills. Known for delivering caring customer service and maintaining excellent customer relations. Possesses basic computer knowledge and mathematics skills, ensuring accurate order processing. A professional and mature team player with a commitment to professionalism and interpersonal excellence.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work history
Dotcom personal shopper
Tesco
Hemsworth, Wakefield
2025.11 - 2025.12
- Delivered exceptional customer service, fostering repeat business through tailored product selection.
- Resolved customer queries with patience and tact, enhancing overall satisfaction.
- Prioritised meticulous packing procedures, minimising returns attributed to damage.
- Picked items accurately from shelves to achieve productivity targets.
- Operated within tight deadlines, ensuring timely order fulfilment for delivery.
- Worked early mornings and volunteered for overtime to meet demand.
Volunteer Assistant on Farm
Wigfield Farm
Barnsley
2023.10 - 2024.06
- Conducted routine cleaning of animal homes and enclosures to ensure overall farm upkeep.
- Monitored animal health status and administered medication when required.
- Maintained cleanliness in visitor areas, ensuring compliance with health and safety regulations.
- Performed thorough assessments of animal habitats, identifying necessary repairs.
- Studied animal body language to enhance understanding of behaviour.
- Shadowed senior staff to acquire practical skills in organisational operations and policies.
- Greeted visitors and directed them to appropriate locations within the facility.
Education
Skills and Education Group Awards - Level 3 In Practical Animal Care Skills
Barnsley College
BarnsleyAIM Qualifications and Assessment Group - Level 1 Award in Dog Training and Husbandry
Barnsley College
BarnsleyGCSEs - English
Wakefield College
WakefieldCity & Guilds - Employability and Personal Development
Barnsley College
BarnsleyGCSEs - Religious studies
Hemsworth Arts and Community College
Hemsworth, WKFFunctional Skills - English
Hemsworth Arts and Community College
Hemsworth, WKFGCSEs - Science
Hemsworth Arts and Community College
Hemsworth, WKFOCR - Information Technology ICT
Hemsworth Arts and Community College
Hemsworth, WKFOCR - OCR Level 2 National First Award in ICT
Hemsworth Arts and Community College
Hemsworth, WKFFunctional Skills - Mathematics
Hemsworth Arts and Community College
Hemsworth, WKFGCSEs - Mathematics
Hemsworth Arts and Community College
Hemsworth, WKFSkills
- Multitasking capability
- Caring Customer Service
- Multitasking efficiency
- Strong problem solver
- Multitasking and prioritisation
- Strong interpersonal skills
- Dedicated team player
- Professional and mature
- Basic computer knowledge
- Professionalism
- Effective communication
- Basic mathematics
- Customer satisfaction delivery
- Order processing
- Customer relations
Education
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Hobbies and interests
- Animal care and welfare
- Walking with my dogs
- Reading
- Learning new skills
Affiliations
- Walking dogs
- Spending time with family and friends
- animal care and welfare
- Learning new skills
Timeline
Dotcom personal shopper
Tesco
2025.11 - 2025.12
Volunteer Assistant on Farm
Wigfield Farm
2023.10 - 2024.06
AIM Qualifications and Assessment Group - Level 1 Award in Dog Training and Husbandry
Barnsley College
GCSEs - English
Wakefield College
City & Guilds - Employability and Personal Development
Barnsley College
GCSEs - Religious studies
Hemsworth Arts and Community College
Functional Skills - English
Hemsworth Arts and Community College
GCSEs - Science
Hemsworth Arts and Community College
OCR - Information Technology ICT
Hemsworth Arts and Community College
OCR - OCR Level 2 National First Award in ICT
Hemsworth Arts and Community College
Functional Skills - Mathematics
Hemsworth Arts and Community College
GCSEs - Mathematics
Hemsworth Arts and Community College
Skills and Education Group Awards - Level 3 In Practical Animal Care Skills
Barnsley College