Luc Massimo Gill
Christchurch,Dorset
Summary
Dedicated and results-oriented Group Sales Co-ordinator at Mar-Key Group, expertly managing a broad spectrum of responsibilities encompassing direct sales, comprehensive technical sales support, proactive partial operations assistance, and strategic account management. Consistently exceeding sales expectations with high-margin business, I am adept at streamlining workflows across departments, resolving potential project complexities through strong problem-solving skills, and serving as a central point of contact for clients, ensuring enduring satisfaction and fostering repeat business opportunities.
Overview
2
2
years of professional experience
6055
6055
years of post-secondary education
Work history
Group Sales Coordinator
Mar-Key Group
Bournemouth, England
02.2023 - Current
- Consistently exceeding sales targets with high-margin business
- Multifaceted role carrying out sales generation, technical sales support, operational assistance, administrative efficiency, and proactive account management
- Adept at managing client relationships, providing technical guidance, and optimizing sales along with operational workflows.
- Skilled in identifying and mitigating potential project risks, ensuring smooth and successful outcomes.
- Contribute to the efficient flow of certain operational aspects, ensuring seamless transitions from sales to project execution.
- Streamlined quoting and handover processes, proactively resolving potential project issues.
- In-depth understanding of product range, encompassing standard, technical, and event structures
- Liaise as the key contact with existing clients resolving any aftersales issues or additions leading to increased revenue.
Customer Relations Manager
Global Solutions
Eastbourne, United Kingdom
- Earned numerous recognitions for exceptional customer service
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
- Built lasting relationships with clients through customer service interactions
Education
Foundation Degree in Science - Engineering
Sussex Downs College
A-Levels - Applied Mathematics
Sussex Downs College
NVQ Level 2 - English
Sussex University
Foundation Degree in Arts - Photography
Brighton Met
Skills
- Technical product understanding
- Client Relationship Management
- CRM Software proficiency
- Tactical selling techniques
- Business-To-Business sales
- Data analysis proficiency
- Streamlined workflows
- Administrative efficiency
- Project coordination
References
References available upon request.
Timeline
Group Sales Coordinator
Mar-Key Group
02.2023 - Current
Customer Relations Manager
Global Solutions
Foundation Degree in Arts - Photography
Brighton Met
Foundation Degree in Science - Engineering
Sussex Downs College
A-Levels - Applied Mathematics
Sussex Downs College
NVQ Level 2 - English
Sussex University
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