Alex Brissenden-Ruddy
Sacriston,Durham
Summary
Target-driven Sales Executive adept at increasing revenue, expanding client base, and maximising company market share. Talented at identifying sales opportunities and presenting key product features to clients. Proficient in Salesforce software, digital marketing tools, and e-commerce platforms. Demonstrates expertise in customer relationship management systems, performance metrics tracking, and value proposition development. Skilled in tactical selling techniques, business-to-business sales, and brand awareness building. Committed to delivering team sales and customer service KPI indicators while driving growth through effective lead generation and account management strategies.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Mobile Sales Executive
BT Local Business Birmingham to Hereford
Birmingham, West Midlands
2025.09 - 2026.01
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Established strong relationships with key industry players to expand business reach.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Identified new business opportunities that enhanced growth potential of the company.
Senior Advisor
Voicentric
Durham/Birmingham, Durham
2020.10 - 2025.06
- Ensured compliance with industry regulations by conducting regular audits and checks.
- Provided leadership whilst overseeing a team of junior specialists.
- Maintained up-to-date knowledge of industry trends with continuous professional development activities.
- Enhanced team morale by implementing effective communication practices.
Education
Bachelor of Arts - Modern Languages
University of Birmingham
Birmingham 2014.09 - 2019.12
A-Levels - Various
St Thomas More R Catholic School Blaydon
United Kingdom 2011.09 - 2013.09
GCSEs - Various
St Thomas More RC School, Blaydon
Blaydon 2010.09 - 2011.07
Skills
People-orientated and a great use of soft encouragement as needed with less forced sales techniques
Musician
- Event selling
- Digital marketing tools proficiency
- Salesforce software proficiency
- Value proposition development
- Knowledge of sales methodologies
- E-Commerce platform experience
- Technical proficiency
- Brand awareness building
- Tactical selling techniques
- Business-To-Business sales
- Customer relationship management systems
- Email marketing platforms
- Performance metrics tracking
- Customer Service
- Customer relations
- Interpersonal communication
- Upselling expertise
- Musiciane
- Market research interpretation
- Account management
- Client communication
- Lead generation
- Salesforce
- Project Management
- Cross-selling and upselling
- Territory management
- Lead development
- Root cause problem-solving
- Profit and loss understanding
- Target-driven Sales Executive adept at increasing revenue, increasing client base and maximising company market share Talented at identifying sales opportunities and presenting key features of products to clients Successful at delivering team sales and customer service KPI indicators
- At-risk customer identification
- SOP adherence
- Competitive analysis
- Customer relationship management (CRM) database building
- Direct Marketing
- Technical product expertise
- High-volume outbound calls
- Customer retention
- Pay per click advertising
- Closing strategies
- Stakeholder management
Affiliations
- Keen musician, outdoorsy and great cook!
Accomplishments
BTLB Team Day Winner
Languages
English
Native
Italian
Advanced
French
Upper intermediate
Spanish
Intermediate
Timeline
Mobile Sales Executive
BT Local Business Birmingham to Hereford
2025.09 - 2026.01
Senior Advisor
Voicentric
2020.10 - 2025.06
Bachelor of Arts - Modern Languages
University of Birmingham
2014.09 - 2019.12
A-Levels - Various
St Thomas More R Catholic School Blaydon
2011.09 - 2013.09
GCSEs - Various
St Thomas More RC School, Blaydon
2010.09 - 2011.07