Lucie Lamb
Inverness
Summary
A highly organised individual with a strong work ethic and a commitment to reliability and punctuality. I have demonstrated effective teamwork, patience, and empathy in all interactions in various different job roles. Driven by an ambition to always better myself, I seek opportunities for personal and professional growth.
Overview
6
6
years of professional experience
Work history
Optical Consultant
Boots Opticians
Inverness, Highland
04.2024 - Current
- Recommended appropriate lens treatments for better visual comfort.
- Contributed towards a positive team atmosphere through collaborative working practices.
- Assisted clients to choose suitable eyewear for enhanced vision and style.
- Enhanced company reputation by delivering exceptional customer service at all times.
- Enhanced patient experience with friendly and professional service during appointments and follow-ups.
- Ensured compliance with health and safety regulations to maintain safe working environment.
- Delivered excellent product demonstrations that led to increased sales.
- Carried out repairs and adjustments on frames, ensuring customer satisfaction.
Bakery Assistant
Caledonian Skye LTD
Portree, Highland
03.2023 - 01.2024
- Maintained an organised workspace; promoted efficient workflow within the bakery.
- Stored baking ingredients properly to enhance their lifespan.
- Assisted in inventory management for maintaining adequate stock levels.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Operated cash register and handled cash, credit card and check transactions.
Barista
Off the Rails
Glasgow, Glasgow City
09.2022 - 03.2023
- Delivered exceptional service to customers for their enjoyment and comfort.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Promoted seasonal beverages effectively increasing their uptake.
- Assisted in inventory control measures for effective stock management.
- Performed cashing up duties at end of shift, ensuring till was in balance and earnings were recorded accurately.
Waitress
Caledonia Skye LTD
Portree, Highland
10.2019 - 09.2022
- Maintained clean and organised dining area for customer comfort.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Collaborated with kitchen staff to ensure order accuracy.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Skills
- Organised and meticulous
- Reliable and punctual
- Patience and empathy
- Effective team work
- Strong work ethic
- Ambition for continuous learning
Timeline
Optical Consultant
Boots Opticians
04.2024 - Current
Bakery Assistant
Caledonian Skye LTD
03.2023 - 01.2024
Barista
Off the Rails
09.2022 - 03.2023
Waitress
Caledonia Skye LTD
10.2019 - 09.2022
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