Summary
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Lucas Young

Tean,Staffor

Summary

Experienced in customer service with a strong focus on handling difficult customers and sales persuasion. Committed to leveraging skills to advance within the hospitality industry.

Works well with others, and make a good extra to any team.

Analytic problem-solver adept at managing time and preparing for future guests with efficient side work.

Work history

Waiter

The White Hart
Tean, Staffordshire
03.2024 - 05.2024
  • Relayed feedback from customers to management for continuous improvement.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Delivered excellent customer service through friendly and polite interaction.
  • Explained dish components clearly to inform customers' decisions.

Education

GCSEs - Business, Combined Science, Design and technology, English language, English Literature, Geography,

The Cheadle Academy
Cheadle, Staffordshire
11.2021 -

Skills

  • Handling difficult customers
  • Sales persuasion
  • Bill calculation
  • Special dietary requirements understanding
  • Dining etiquette knowledge
  • Serving techniques
  • Customer Service
  • Menu memorisation

Affiliations

  • Weightlifting

Accomplishments

I am a prefect in school, so i interact with a lot of different students boosting my social skills.

Languages

English
Fluent

Timeline

Waiter

The White Hart
03.2024 - 05.2024

GCSEs - Business, Combined Science, Design and technology, English language, English Literature, Geography,

The Cheadle Academy
11.2021 -

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Lucas Young