Victor Graham - Garcia
Welwyn Garden City,Hertfordshire
Summary
Dedicated customer service professional with a patient and calm nature, adept at handling difficult customers and maintaining a friendly disposition. Proven ability to enhance customer satisfaction through effective communication and exceptional service. Committed to fostering positive customer relationships and seeking opportunities for career growth in customer service management.
Overview
2
2
years of professional experience
Work History
Waiter
Paradise wildlife park
Broxbourne, Hertfordshire
04.2023 - 04.2023
- Accommodated special dietary requests, enhancing customer dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Enhanced customer satisfaction by promptly attending to queries and requests.
music producer
freelance
London
03.2024 - Current
- Facilitated open dialogues with artists about their vision and goals, leading to successful collaborations.
- Coordinated post-production tasks for seamless execution of project plans.
- Streamlined workflow processes, leading to efficient project delivery.
- Worked under timed conditions to produce a product that the customer is happy with
- faced and overcome challenges in the workplace to ensure the customer remains satisfied
Education
GCSEs - Maths
Stanborough School
Welwyn Garden City, Hertfordshire 09/2017 - 07/2022
GCSEs - English
Stanborough School
Welwyn Garden City 09/2017 - 07/2022
GCSEs - Spanish
Stanborough School
Welwyn Garden City, Hertfordshire 09/2017 - 07/2022
A-Levels - Media studies
Sandringham School
Sandridge, Hertfordshire 09/2022 - 06/2024
A-Levels - Spanish
Sandringham School
Sandridge, Hertfordshire 09/2022 - 06/2024
A-Levels - Music technology
Sandringham School
Sandridge, Hertfordshire 09/2022 - 06/2024
Bachelor of Arts - Electronic Music Production
ICMP
London 09/2024 -
Skills
- Patient and calm nature
- Handling difficult customers
- Friendly disposition
- Customer Service
- Communication with customers
Timeline
music producer
freelance
03.2024 - Current
Waiter
Paradise wildlife park
04.2023 - 04.2023
GCSEs - Maths
Stanborough School
09/2017 - 07/2022
GCSEs - English
Stanborough School
09/2017 - 07/2022
GCSEs - Spanish
Stanborough School
09/2017 - 07/2022
A-Levels - Media studies
Sandringham School
09/2022 - 06/2024
A-Levels - Spanish
Sandringham School
09/2022 - 06/2024
A-Levels - Music technology
Sandringham School
09/2022 - 06/2024
Bachelor of Arts - Electronic Music Production
ICMP
09/2024 -
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