Summary
Overview
Work history
Education
Affiliations
Accomplishments
References
Timeline
Generic

Lucas Murphy

Radcliffe,Manchester

Summary

Motivated professional seeking opportunities in hospitality and customer service sectors, equipped with transferable skills applicable across various industries. Demonstrated ability to adapt quickly and effectively in fast-paced environments. Committed to delivering exceptional customer experiences and fostering positive relationships.

Friendly professional with keen interest in providing exceptional customer service and creating welcoming atmosphere. Possesses strong communication and problem-solving skills. Aims to enhance guest experiences and contribute to positive team environment.

Friendly and reliable Bar Person with knack for creating welcoming atmospheres and boosting customer satisfaction. Known for swiftly managing high-volume orders while maintaining top-notch service quality. Proven ability to foster customer loyalty and increase repeat business through attentive service and engaging interactions.

Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Dependable, consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.



Overview

10
10
years of post-secondary education

Work history

Bar person

Dragonfly,
Bolton, Lancashire
  • Provided exceptional customer service by attentively taking orders and addressing inquiries.
  • Maintained cleanliness and organisation of bar area to ensure a welcoming environment.
  • Prepared and served beverages according to established recipes and standards.
  • Collaborated with team members to efficiently manage busy service periods.
  • Adhered to all health and safety regulations whilst preparing and serving drinks.
  • Engaged with customers to enhance their experience and encourage repeat visits.
  • Ensured excellent customer service by maintaining a welcoming and friendly environment.
  • Promoted special drinks to increase sales.
  • Set up event-specific decorations creating an immersive environment for themed nights or parties.
  • Improved customer experience with prompt and efficient service.
  • Kept bar area clean, enhancing the overall ambiance of the establishment.
  • Handled cash transactions for improved speed of service.
  • Checked identification for age verification, ensuring compliance with licensing regulations.
  • Worked collaboratively in a team, improving overall work efficiency.
  • Monitored patrons for signs of intoxication maintaining a safe and responsible drinking environment.
  • Maintained stock levels to ensure continuous operation during peak times.
  • Followed hygiene standards for safer and healthier surroundings.
  • Demonstrated flexibility in shift patterns to cover busy periods or staff absences.
  • Built rapport with regulars, improving customer loyalty and retention rates.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.

Education

Painting and Decorating - Painting and Decorating

City Skills College
Salford
09.2024 - 04.2025

GCSEs - Maths

Salford City Academy
Salford, Greater Manchester
09.2018 - 06.2023

GCSEs - English

Salford City Academy
Salford, Greater Manchester
09.2018 - 06.2023

Affiliations

  • Watching sport
  • Dog walking

Accomplishments

    I have completed a one year course in painting and decorating and would like to improve my skills and knowledge in this area in the future. Unfortunately opportunities in this environment are extremely limited, particularly as I am not able to drive at the moment.

References

References available upon request.

Timeline

Painting and Decorating - Painting and Decorating

City Skills College
09.2024 - 04.2025

GCSEs - Maths

Salford City Academy
09.2018 - 06.2023

GCSEs - English

Salford City Academy
09.2018 - 06.2023

Bar person

Dragonfly,
Lucas Murphy