Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

JANNATUL FERDOUS

London,,United Kingdom,

Summary

Friendly and professional individual with a strong work ethic,seeking to contribute to a dynamic team environment. Committed to delivering exceptional service, handling responsibilities efficiently, and creating a positive experience for clients and visitors. Eager to grow professionally while supporting the smooth operation of day-to-day business activities.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work history

Bar person

PizzaExpress
Clifton House, 93-99 Euston Rd., London NW1 2RA, United Kingdom
2024.02 - Current
  • Ensuring customer satisfaction through delivery of high-quality coffee and beverages.
  • Promoting seasonal beverages, resulting in increased customer uptake.
  • Serving desserts with elegant presentation to enhance dining experience.
  • Having extensive knowledge of drink recipes to improve overall customer experience.

Waitress

PizzaExpress
Clifton House, 93-99 Euston Rd., London NW1 2RA, United Kingdom
2023.11 - 2024.01
  • Provided top-notch service to customers, improved overall dining experience.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

IT trainer

National Youth Development Training Institute
Dhaka, Bangladesh
2022.07 - 2023.09
  • Developed customised learning materials with focus on specific IT skills.
  • Established a mentoring programme within the company, fostering continuous learning even outside formal training sessions.
  • Implemented interactive teaching methods, resulted in increased learner engagement.

Organiser

JU IT Society
Savar,Dhaka, Bangladesh
2021.02 - 2022.02
  • Improved efficiency and productivity by acquiring new skills.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Education

Bachelor of Science - Computer Science and Engineering

Jahangirnagar University
Dhaka, Bangladesh

Master of Science - Cyber Security with Project Management

University of Bedfordshire
Luton, London, United Kingdom
2024.11 - 2025.12

Higher Secondary Certificate - Science

Brahmanbaria Govt. College
Brahmanbaria, Bangladesh

Skills

  • Hard Working
  • Office administration
  • Multi-tasking
  • IT training
  • Time management
  • Good Listener
  • Strong communication
  • Customer service oriented
  • Organisational efficiency
  • Self-motivated

Languages

English
Fluent
Bengali
Native
Hindi
Advanced

Timeline

Master of Science - Cyber Security with Project Management

University of Bedfordshire
2024.11 - 2025.12

Bar person

PizzaExpress
2024.02 - Current

Waitress

PizzaExpress
2023.11 - 2024.01

IT trainer

National Youth Development Training Institute
2022.07 - 2023.09

Organiser

JU IT Society
2021.02 - 2022.02

Higher Secondary Certificate - Science

Brahmanbaria Govt. College

Bachelor of Science - Computer Science and Engineering

Jahangirnagar University
JANNATUL FERDOUS