Louisa Veevers
Newcastle upon Tyne,Northumberland
Summary
Diligent steward with strong aptitude for customer service and teamwork, showcasing excellent communication and organisational skills. Proven ability to handle fast-paced environments and manage multiple tasks efficiently. Committed to enhancing guest satisfaction and contributing to smooth operations. very good time management and always up for a challenge
Overview
4
4
years of professional experience
Work history
Steward
Aramark
Newcastle upon Tyne, Northumberland
10.2025 - Current
- Enhanced overall customer experience with professional communication skills.
- Delivered high‑quality bar service, preparing and serving drinks efficiently while maintaining excellent customer service standards.
- Provided courteous and attentive service to military personnel and guests during meals and events.
- nsured the dining hall was clean, organised, and fully prepared for meal services, including table layouts and silver service where required.
- Assisted with setting up and clearing down events, ensuring all equipment and areas were returned to standard.
- Demonstrated professionalism, discretion, and respect within a formal military environment.
- Handled cash and card transactions accurately, following mess procedures and financial controls.
Support care worker
Shaw Healthcare
Emsworth, Hampshire
01.2024 - 03.2025
- Supported residents with daily living activities, encouraging independence wherever possible.
- Assisted with meal preparation, served food, and supported residents with eating and hydration.
- Maintained accurate care records, ensuring all documentation was completed clearly and promptly.
- Followed safeguarding, infection control, and health and safety procedures to maintain a safe environment.
- Worked collaboratively with nurses, senior carers, and other team members to deliver person‑centred care.
- Responded calmly and effectively to emergencies, using training and judgement to support residents’ safety.
Support care worker
Alex Davis Care Group
Gosport, Hampshire
06.2023 - 12.2023
- Promoted patient independence through encouragement and guidance in performing tasks.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Assisted clients with daily activities for improved quality of life.
- Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Met needs of clients with learning difficulties and handled challenging behaviours.
General Assistant
Beechcroft Green Nursing Home
Gosport, Hampshire
11.2021 - 06.2023
- Supported residents with day to day living tasks, promoting dignity, independence and comfort.
- Maintained a clean, safe, and welcoming environment by carrying out regular housekeeping duties.
- Built positive relationships with residents through friendly communication and emotional support.
- Worked collaboratively with care staff, nurses, and management to ensure smooth daily operations.
- Responded promptly to resident requests, ensuring their needs were met with patience and respect.
Education
GCSEs -
Brune Park Community School
Gosport, Hampshire 09/2016 - 05/2021
Skills
- Safeguarding awareness
- Manual handling
- Teamwork and collaboration
- Customer service excellence
- Event and function setup
- Cash handling and till operation
- Reliability and strong work ethic
- Attention to detail
- Problem‑solving
References
References available upon request.
Timeline
Steward
Aramark
10.2025 - Current
Support care worker
Shaw Healthcare
01.2024 - 03.2025
Support care worker
Alex Davis Care Group
06.2023 - 12.2023
General Assistant
Beechcroft Green Nursing Home
11.2021 - 06.2023
GCSEs -
Brune Park Community School
09/2016 - 05/2021