Summary
Overview
Work History
Education
Skills
Interests
Training
Timeline
Generic

JOANNE JONES

LONDON,Hackney

Summary

Adaptable professional transitioning into full-time employment after dedicated caregiving. Maintains composure under pressure while managing sensitive information and delivering strong communication. Ready to contribute positively and add value to a forward-thinking organisation.

Overview

28
28
years of professional experience

Work History

NURSERY ASSISTANT (BANK)

Bright Horizons
London, London
05.2022 - Current
  • Adhered to safeguarding policies, ensuring health and safety standards for children and staff.
  • Ensured children's safety and security during all activities within the nursery.
  • Assisted staff in addressing emotional, educational, and physical needs of each child, ensuring compliance with nursery policies and procedures.
  • Supervised children during meal times, preparing food and encouraging proper table manners.

VOLUNTEERING

VOLUNTEERING MATTERS
London, Waltham Forest
01.2021 - 12.2022
  • Built positive professional relationships with families to facilitate behavioural change and improve parenting skills.
  • Supported families facing emotional and practical difficulties, enhancing their connection with social services.
  • Provided information and assistance to help families access relevant community resources and services.
  • Maintained safeguarding principles and upheld relevant policies and legislation in line with the Children Act (1989, 2004).
  • Reported concerns regarding family situations to the Line Manager promptly.

VOLUNTEERING

FAMILYLIVES – HENRY
01.2021 - 12.2022

Work directly with families to select products that fit preferences and dietary needs. Includes grocery shopping to help the family make more informed choices.

Assisted families in understanding healthy lifestyle choices for children under 5 to promote healthier habits and combat childhood obesity.

Conducted research on nutritional components of food groups to educate families on healthier dietary options.

Maintained accurate records of family contacts, tracking individual plans and outcomes to ensure effective support.

LEAVING CARE SUPPORT

KPMS
04.2018 - 12.2018
  • Empowered individuals by engaging them in essential life skills such as shopping, budgeting, and cooking to promote independence.
  • Advocated for young adults to ensure access to relevant services while liaising with professionals in housing, medical care, legal system, employment, and educational training.
  • Supported young adults in transitioning from care system to independent living by advising on maintaining cleanliness and creating a safe home environment.

SOCIAL WORKER

Chelsea Old Town Hall, Kings Road. RBKC, LONDON
01.1999 - 03.2010

Conduct individual family assessments to identify family needs and difficulties to determine intervention.

  • Create, review and monitor care plans to ensure determined outcomes achieved..
  • Cae managed children protection , children in need and children looked after in a locality team.
  • Engage in complex court work giving evidence in Court
  • Maintain professional relationship working relationship with clients and bring value to the team.
  • Supervised student social workers during practical placements to enhance their learning experience.

SCHOOL SOCIAL WORKER

Holland Park School RBKC LONDON
01.2002 - 01.2004
  • Provided social work services to support student well-being and academic success.
  • Conducted case work for students, assessing their needs and connection to social services.
  • Collaborated with teaching staff and professionals to enhance student support initiatives.
  • Compiled and maintained accurate reports and data for effective case management.
  • Maintained safeguarding principles in all aspects of work

Education

Master of Science - Social Work

University of Kent
Canterbury
10-1999

BA HONORS - CULTURAL STUDIES

Portsmouth University
Portsmouth Hampshire
09-1993

Skills

  • Communication skills
  • Ability to build positive relationships with different age groups/backgrounds
  • Sense of humour
  • Positive outlook
  • Observational skills
  • Assessment skills
  • Flexible
  • Adaptable
  • Patience
  • Resilient
  • Understanding of safeguarding principles
  • Ability to work under pressure
  • Maintain professionalism
  • Child development
  • Safeguarding policies
  • Emotional support
  • Team collaboration
  • Professional boundaries
  • Active listening
  • Personal care and hygiene management
  • Trustworthy
  • Team player
  • Patience with children
  • Calm under pressure
  • Child supervision
  • Health and safety awareness
  • Health and Safety regulations
  • Communication
  • Dedicated hard-worker
  • Excellent communication
  • Safeguarding awareness
  • Hygiene control
  • Energetic
  • Creativity in play
  • Safeguarding policy knowledge
  • Child development understanding
  • DBS checked
  • Nurture and care attitude
  • Mealtime assistance
  • Responsiveness
  • Emotional and social development support
  • Empathetic attitude
  • Confidentiality maintenance
  • Resilient work ethic
  • Health and Safety Compliance
  • Age-appropriate activities
  • Behaviour management
  • Handling nursery equipment
  • Playful engagement
  • Safeguarding principles adherence
  • Reading storybooks
  • Compassionate childcare
  • Children'S emotional support
  • Training and Development
  • Empathy towards youngsters

Interests

  • I enjoy cycling and have a desire to go on a cycle holiday in the future
  • I love home cooking and trying out different recipes at home
  • I attend church regular on Saturdays

Training

  • Bright Horizons CPD Training, Ongoing, 2022-
  • Child and Adolescent Psychotherapy and Counselling MA, TERAPIA, 2018- 2020 (Incomplete)

Timeline

NURSERY ASSISTANT (BANK)

Bright Horizons
05.2022 - Current

VOLUNTEERING

VOLUNTEERING MATTERS
01.2021 - 12.2022

VOLUNTEERING

FAMILYLIVES – HENRY
01.2021 - 12.2022

LEAVING CARE SUPPORT

KPMS
04.2018 - 12.2018

SCHOOL SOCIAL WORKER

Holland Park School RBKC LONDON
01.2002 - 01.2004

SOCIAL WORKER

Chelsea Old Town Hall, Kings Road. RBKC, LONDON
01.1999 - 03.2010

Master of Science - Social Work

University of Kent

BA HONORS - CULTURAL STUDIES

Portsmouth University
JOANNE JONES