Lola Turner
Wetherby,Leeds
Summary
I am an organised, motivated worker who has had experience acting as a host, being a lead runner, and running a section. I am a friendly and enthusiastic person who can adapt to fast-paced environments with learning new tasks quickly even when under pressure while offering strong customer service and comunication skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Waitress
Grantley Hall/ Grantley Arms
Ripon, North Yorkshire
2024.10 - Current
- Accommodated special event needs, provided customised services for parties.
- Collaborated with kitchen staff to ensure order accuracy.
- Improved customer satisfaction by providing efficient and friendly service.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Created a welcoming environment with friendly interactions and prompt service.
- Utilised point-of-sale systems, facilitating seamless billing processes.
- Developed strong relationships with regular customers, encouraging repeat visits.
- Assisted guests with special dietary requests, ensuring their comfort and safety.
Education
A-Levels - Psychology, PE, Food Science and Nutrition
St Aidan's & St John Fisher Associated Sixth Form
Harrogate, North Yorkshire 2024.09 - 2026.07
Skills
- Tills operation
- Patience and composure
- Dietary requirements understanding
- Digital ordering system use
- Staff training capabilities
- Cash handling
- Customer Service
- Verbal communication
- Multidisciplinary teamwork
- Fine dining experience
- Strong communication
References
References available upon request.
Timeline
Waitress
Grantley Hall/ Grantley Arms
2024.10 - Current
A-Levels - Psychology, PE, Food Science and Nutrition
St Aidan's & St John Fisher Associated Sixth Form
2024.09 - 2026.07