SUJITHAA KATHIRVEL

East Ham

Summary

Friendly and dependable team member with experience in fast-paced customer-facing environments. Skilled at multitasking, handling tills, resolving issues calmly, and delivering top-notch service. Currently pursuing an MSc in Computing, I bring strong attention to detail, a proactive attitude, and a passion for creating a smooth, positive experience for customers. Eager to contribute to a busy retail environment like Tesco where reliability, adaptability, and teamwork are key.

Overview

year of post-secondary education

Work history

Waitress

Royal Chef, Ilford

London

01.2025 - 07.2025

Managed front-of-house operations independently, including taking customer orders, handling queries, and resolving complaints.
Responsible for opening and closing duties, cash handling, till balancing, and daily sales reporting.
Collaborated with kitchen staff to ensure efficient service during peak hours.
Maintained inventory levels by tracking stock and placing orders with suppliers.
Known for quick learning, staying calm under pressure, and being a reliable team player.
Developed a strong understanding of how good service enhances the overall customer experience.

Education

MSc - Computing with Industrial Placement

University of East London

09.2024 - 08.2025

Skills

Excellent verbal communication & interpersonal skills
Confident in till operation & cash handling
Strong teamwork and leadership capabilities
Ability to adapt quickly and learn new systems/tasks
Calm and efficient under pressure
Great attention to detail and memory for procedures

Reliable and punctual with a strong work ethic
Experience supporting events and managing smooth customer flow
Stock rotation practices
Excellent memory recall
Tills operation
Order taking proficiency

Timeline