Nia Edwards
Chester
Summary
Highly skilled professional with expertise in database management, technical writing, and critical evaluation gained from time spent at Liverpool John Moores University. Demonstrates exceptional resilience under pressure and adherence to deadlines, ensuring time efficiency and stress resilience in all tasks. Adept at presentation preparation and customer service, maintaining patience and composure while operating tills. Committed to delivering high-quality results and continuously improving processes. Motivated individual with strong work ethic and working independently. Strong organisational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work history
Waitress
The Millstone Bar and Restaraunt
Chester
09.2020 - Current
- Maintained clean and organised dining area for customer comfort.
- Advanced team efficiency by assisting in training new waitstaff members.
- Enhanced guest satisfaction through attentive and prompt service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Managed cash transactions with precision, maintaining accurate balance.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
Shop assistant
Primark
Chester, Cheshire
06.2023 - 09.2023
- Upheld company policies whilst dealing with returns and exchanges.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Handled queries regarding products, providing detailed information as necessary.
- Collaborated effectively with team members during busy periods.
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate cash and card transactions.
Education
Master of Science - Policing and Criminal Investigation
Liverpool John Moores University
Liverpool 09/2025 -
Bachelor of Arts - Policing Studies
Liverpool John Moores University
Liverpool 09/2022 - 06/2024
A-Levels -
Castell Alun High School
Chester, Cheshire 09/2020 - 07/2022
GCSEs -
Castell Alun High School
Chester, Cheshire 09/2018 - 07/2020
Skills
- Database management
- Deadline adherence
- Technical writing
- Resilience under pressure
- Presentation preparation
- Time efficiency
- Stress resilience
- Critical evaluation
- Tills operation
- Patience and composure
- Customer Service
Volunteering.
I have also volunteered as a shop assistant at 'Mind' charity shop in Liverpool.
Affiliations
- Netball
References
References available upon request.
Timeline
Shop assistant
Primark
06.2023 - 09.2023
Waitress
The Millstone Bar and Restaraunt
09.2020 - Current
Master of Science - Policing and Criminal Investigation
Liverpool John Moores University
09/2025 -
Bachelor of Arts - Policing Studies
Liverpool John Moores University
09/2022 - 06/2024
A-Levels -
Castell Alun High School
09/2020 - 07/2022
GCSEs -
Castell Alun High School
09/2018 - 07/2020