Lola Adegoke
DAGENHAM,I agree
Summary
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Support Worker position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Language
Work History
Support Worker (Young People in Care)
R G Care Ltd
Hornchurch, Havering
04.2022 - Current
- Developed strong rapport with young people on 1:1 and group basis.
- Maintained current understanding of developments in safeguarding, youth work, and professional social care.
- Encouraged service user engagement and participation.
- Strengthened young people's ability to navigate risk and challenge.
- Identified and reported any risk in line with safeguarding principles.
- Listen to their concern in every way they can communicate.
- Assist them in going out for daily activities.
- Making sure they take their medication as prescribed by thier healthcare professionals.
Administrative Assistant
Fountain of Life Church London
City of London
07.2018 - 01.2022
- Maintained office files in both electronic and hard copies.
- Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
- Managed clerical needs of the Church, including administrative support, file management and stationery supplies.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Managed incoming and outgoing calls the Church office.
- Responded to telephone enquiries from church members and members of the public.
- Welcomed guests and church members in friendly manner.
- Received and screened high-volume internal and external communications, including calls, email and mail.
Education
Care Certification - NVQ Training
R G Care Ltd
London 07.2022 - 05.2022
Bachelor of Business Administration - Business Administration
Lagos State University
Lagos Nigeria 09.2002 - /2007
Skills
Excellent communication skillsAdaptable to changeOrganisational SkillTime Management skillPositive and approachable way of handling situationExcellent Customer ServiceI pay attention to detailsAdministrative skills
Patient care and monitoring
Care Planning and Management
In-House Patient Care
Worker's compensation insurance
Timeline
Care Certification - NVQ Training
R G Care Ltd
07.2022 - 05.2022
Support Worker (Young People in Care)
R G Care Ltd
04.2022 - Current
Administrative Assistant
Fountain of Life Church London
07.2018 - 01.2022
Bachelor of Business Administration - Business Administration
Lagos State University
09.2002 - /2007