Joel Abraham
Summary
My course has provided me with in depth knowledge in structural analysis, materials science, and project management has given me a solid foundation in the field of civil engineering, and I am particularly interested in how CAD software.
I enjoy taking on new challenges driven by my technical knowledge, attention to detail, and desire to learn. I am a problem solver who does well in fast-paced environments.
I am enthusiastic about the opportunity to work in this field and to further my career while continuing to build on the knowledge I have gained through my studies.
Overview
7
7
years of professional experience
Work history
Support Worker (Young People In Care)
Safepoint Care Services
Liverpool
09.2023 - Current
- Kept detailed, accurate documentation for well-maintained care continuity between support staff for efficient handover to ensure smooth daily operations.
- Assisted children with daily living activities, ensuring a safe and nurturing environment.
- Maintained confidential case documentation in line with data protection regulations.
- Responded proactively to changing circumstances for optimised care which allows for management of challenging behaviours using appropriate intervention techniques.
- Maintained current understanding of developments in safeguarding, youth work, and professional social care.
- Cultivated professional relationships with youth, staff and social care organisations to build rapport and promote well-being.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
Work Experience
John McCall Architects
Liverpool
10.2017 - 10.2017
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Generated a design project that incorporated the production scaled drawings of office spaces.
- Strong attention to detail to ensure accuracy in drawings and specifications
Sales Assistant
JD Sports
Liverpool
09.2018 - 01.2021
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Consistently achieved and exceeded sales targets through effective upselling and cross-selling strategies.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Trained new staff members, enhancing team performance and customer service standards.
- Followed company procedures and guidelines for smooth retail operations.
Education
BTEC Level 4 Higher National Certificate - Civil Engineering
Liverpool City College
Liverpool 09.2024 -
BTEC Foundation Diploma - Construction and the Built Environment
Liverpool City College
Building Surveying
Liverpool John Moores University
GCSE -
Maricourt Catholic High School
Skills
- Time Management and Prioritisation
- Working to tight deadlines
- Customer Service Excellence
- BIM modelling
- Strong communication and Interpersonal Skills
- Attention to detail
- Relationship building
- Attentive listening
- SolidWorks knowledge
References
References available upon request.
Timeline
BTEC Level 4 Higher National Certificate - Civil Engineering
Liverpool City College
09.2024 -
Support Worker (Young People In Care)
Safepoint Care Services
09.2023 - Current
Sales Assistant
JD Sports
09.2018 - 01.2021
Work Experience
John McCall Architects
10.2017 - 10.2017
Building Surveying
Liverpool John Moores University
BTEC Foundation Diploma - Construction and the Built Environment
Liverpool City College
GCSE -
Maricourt Catholic High School
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