Lois Gevisser
Pimlico,City of London
Summary
Dedicated professional with a strong foundation in customer service and hospitality, demonstrated through expertise in restaurant etiquette and cleaning procedures. Proficient in stock rotation practices and holds an alcohol serving certification, ensuring compliance with industry standards. Known for excellent memory recall, contributing to efficient service delivery and enhanced customer satisfaction. Committed to leveraging skills in a dynamic environment to further develop a career in the hospitality sector.
Overview
2
2
years of professional experience
Work history
Waitress
The Punchbowl
Mayfair, London
09.2024 - Current
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Provided top-notch service to customers, improved overall dining experience.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Advanced team efficiency by assisting in training new waitstaff members.
Babysitter
Independant babysitter
London, London
07.2023 - Current
- Assisted children with homework, resulting in improvement in their academic performance.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Provided safe and engaging environment by organising creative activities for children.
PR intern
Public Eye
London, London
10.2023 - 10.2023
- Participated in brainstorming sessions for innovative PR initiatives.
- Conducted comprehensive market research to inform strategy development.
- Monitored media coverage, ensured accurate representation of brand.
- Increased online presence with social media management tasks.
- Handled administrative duties to support smooth operation of the PR department.
Education
A-Levels - Business studies, English literature, Fine art
Cranleigh School
Surrey 09/2022 - 06/2024
GCSEs - English language, English literature, Maths, Sciences, Art, Drama, Classical Civilisation
Cranleigh School
Surrey 09/2020 - 06/2022
Skills
- Excellent memory recall
- Restaurant etiquette familiarity
- Stock rotation practices
- Cleaning procedures competence
- Alcohol serving certification
- Customer Service
Affiliations
- Reading
- Making clothes
- Painting
References
References available upon request.
Timeline
Waitress
The Punchbowl
09.2024 - Current
PR intern
Public Eye
10.2023 - 10.2023
Babysitter
Independant babysitter
07.2023 - Current
A-Levels - Business studies, English literature, Fine art
Cranleigh School
09/2022 - 06/2024
GCSEs - English language, English literature, Maths, Sciences, Art, Drama, Classical Civilisation
Cranleigh School
09/2020 - 06/2022