Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lingzi(Lynn) Li

Stirling

Summary

Energetic and customer-focused professional with 2 years of part-time experience in a supermarket setting, adept at efficiently managing food service tasks and ensuring shelves are well-stocked and presentable. With a background as a part-time figure skating student coach and a guest commentator for the Winter Olympics, I bring exceptional communication skills and a unique perspective on teamwork and discipline. Currently completing a Sports Management postgraduate degree at Sirling University, I possess a strong understanding of sports principles and their application to team dynamics and customer engagement. Proactive, reliable, and ready to contribute to a positive shopping environment, I am seeking a team member role where I can apply my skills and adaptability. Available for part-time or full-time opportunities, I am enthusiastic about supporting the school community through dedicated service and engagement.

Overview

4
4
years of professional experience

Work History

Customer Team Member

Seven Eleven （Fortune Peninsula Garden Shop）
12.2020 - 12.2022
  • Enhanced customer satisfaction by consistently providing friendly and efficient service.
  • Resolved customer complaints professionally, ensuring a positive resolution for both parties.
  • Boosted team productivity by efficiently managing the flow of customers and assisting with various tasks as needed.
  • Collaborated with fellow team members to achieve storewide goals and maintain a high level of customer service.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained accurate inventory levels by conducting regular stock checks and updating records accordingly.

Winter Olympics Department Intern

GRT-Sports
01.2022 - 04.2022
  • Commentary on figure skating and paired skating competition.
  • Managed online sports columns, blogs and video pieces.
  • Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
  • Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
  • Pitched and developed new columns, consistently increasing readership with proven sports and reporting expertise.

Part-time Figure Skating Coach

Guangzhou Ice Club
05.2019 - 09.2020
  • Analyzed moves of skaters to explain correct and incorrect techniques.
  • Adjusted coaching techniques to highlight strengths and weaknesses of each individual athlete.
  • Gave on and off ice training to help aid athletes in proper stretching and training regimens.
  • Choreographed programs to prepare skaters for competitions and advancement testing.
  • Planned and directed physical conditioning programs to enable athletes to achieve maximum performance.

Education

Master of Science - Sports Management

University of Stirling
Stirling ,Scotland
01.2024

Bachelor of Arts - Exhibition Management

Guangzhou University
Guangdong,China
06.2022

Skills

  • Complex Problem-Solving
  • Media Relations
  • Sports Reporting
  • Time Management
  • Assigning Stories
  • Business Administration

Additional Information

  • Passed the Chinese Figure Skating Association(ISU) free skating, step test.（2018）
  • Passed the Asian Figure Skating Association(ISI) test. (2017)
  • Won the first place in Shenzhen Figure Skating Ice Castle International Invitational Competition.（2017）

Timeline

Winter Olympics Department Intern

GRT-Sports
01.2022 - 04.2022

Customer Team Member

Seven Eleven （Fortune Peninsula Garden Shop）
12.2020 - 12.2022

Part-time Figure Skating Coach

Guangzhou Ice Club
05.2019 - 09.2020

Master of Science - Sports Management

University of Stirling

Bachelor of Arts - Exhibition Management

Guangzhou University

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Lingzi(Lynn) Li