Lily Slater
Belfast
Summary
Friendly, reliable and organised individual with experience in customer service and professional working environments. Strong communication and attention to detail, with experience handling information accurately, maintaining records, following procedures and managing multiple responsibilities. Confident using computer systems, communicating with a wide range of people and learning new processes quickly. Able to work independently and as part of a team, with a strong interest in developing a career in administration.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Barista
Barefoot Cafe
03.2026 - 09.2026
- Worked independently on single-person shifts, managing the day-to-day running of the café and prioritising tasks effectively.
- Accurately processed customer orders and cash/card payments using the till system.
- Handled customer enquiries and dietary requirements with care and attention to detail.
- Managed multiple tasks during busy periods while maintaining accuracy and a high standard of customer service.
- Followed food safety, hygiene and workplace procedures consistently.
- Worked well as part of a team, communicating effectively and supporting colleagues.
- Maintained an organised and welcoming environment throughout the day.
Private Nanny - Two children aged 5 and 7 (SEN)
Private
10.2025 - 03.2026
- Organised and managed daily schedules and routines independently.
- Communicated regularly with parents regarding plans, arrangements and changing requirements.
- Managed multiple responsibilities while ensuring tasks were completed on time.
- Adapted plans and routines when circumstances changed, using good judgement and problem-solving skills.
- Maintained a high level of responsibility, reliability and professionalism while working independently.
SEN Classroom Assistant
Education Authority
Enniskillen, Fermanagh
09.2021 - 08.2025
- Maintained accurate information and records relating to pupils and their progress.
- Communicated professionally with teachers, speech and language professionals, parents and other agencies.
- Organised daily activities, resources and routines, ensuring tasks were prepared and completed on time.
- Followed individual plans, instructions and established procedures carefully.
- Handled sensitive information appropriately and maintained professional confidentiality.
- Managed multiple responsibilities throughout the day while responding calmly to changing priorities.
- Worked independently while also contributing effectively as part of a wider team.
Shop Assistant
Ashdale VIVO
Enniskillen , Fermanagh
10.2020 - 12.2021
- Accurately processed cash and card transactions and balanced responsibilities involving the till.
- Processed deliveries and returns, ensuring items and relevant information were dealt with correctly.
- Responded to customer enquiries in person and provided clear, helpful information.
- Opened and closed the shop independently, following the required procedures.
- Helped organise stock and maintain accurate, orderly records.
- Supported the training of new staff by explaining procedures and day-to-day responsibilities.
- Managed competing tasks during busy periods while maintaining accuracy and good customer service.
Education
Diploma of Higher Education - Children's Care Learning and Development
South West College
Omagh01-2022
GCSEs -
Saint Fancheas
Enniskillen 01-2020
Skills
- Administration and Organisation
- Attention to Detail
- Accurate Record Keeping
- Professional Communication
- Customer Service
- Computer and Digital Skills
- Time Management and Prioritisation
- Teamwork and Collaboration
Certification
- Level 5 Award in SEN Higher Advanced
- Level 3 Emergency First Aid at Work
- Volunteering Award with National Citizen Service
Timeline
Barista
Barefoot Cafe
03.2026 - 09.2026
Private Nanny - Two children aged 5 and 7 (SEN)
Private
10.2025 - 03.2026
SEN Classroom Assistant
Education Authority
09.2021 - 08.2025
Shop Assistant
Ashdale VIVO
10.2020 - 12.2021
Diploma of Higher Education - Children's Care Learning and Development
South West College
GCSEs -
Saint Fancheas