Bhavan Bhandal
Solihull
Summary
Customer service expert with a commitment to professional growth, actively engaged in CIPD Foundation Certificate in People Practice for a career shift to HR. Utilizing expertise gained from past experiences alongside newly developed skills to secure a future as a well rounded employee.
Overview
13
13
years of professional experience
Work history
Barista
Starbucks
Solihull
2023.06 - Current
- Ensured customer satisfaction.
- Communicated effectively.
- Performed cash handling duties.
Supervisor
Costco Wholesale
Birmingham
2019.01 - 2023.01
- Implemented company policies effectively, maintained high standards of service delivery.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Facilitated staff training, resulting in better customer service.
Supervisor
Munchies Sandiwches Ltd
West Bromwich, UK
2013.07 - 2015.06
- Oversaw daily operations to enhance productivity, guaranteeing products met highest standards.
- Managed task allocation efficiently across a team of 13 personnel.
- Confirmed attainment of KPIs and consistently outperformed goals
Education
A-Levels - CIPD Foundation Certificate in People Practice
Solihull College and University Centre
Solihull 2025.09 -
A-Levels - Fine Art – A, Art – B, Biology – C
MPW
Birmingham, UKGCSEs - English, Maths, Science, Art, and Humanities
Finham Park School
Coventry, UKSkills
- Creative Thinking – Strong artistic foundation with an eye for aesthetics, visual storytelling, and composition
- Analytical Skills – Ability to evaluate concepts, data, and feedback critically with a detail-oriented mindset
- Discipline & Reliability – Highly organised and self-motivated, with a consistent and professional approach to responsibilities
- Communication – Calm, articulate, and confident communicator with experience in public-facing and team roles
- Organisation & Administration – Skilled in managing tasks, documentation, and supporting structured processes
- Technical & Digital Skills
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Experience with digital drawing tools and visual editing software
- Familiar with Microsoft Office (Word, Excel, PowerPoint)
- Basic working knowledge of Canva for layout and visual design
- Comfortable with email systems, cloud storage, and basic project management tools
Timeline
A-Levels - CIPD Foundation Certificate in People Practice
Solihull College and University Centre
2025.09 -
Barista
Starbucks
2023.06 - Current
Supervisor
Costco Wholesale
2019.01 - 2023.01
Supervisor
Munchies Sandiwches Ltd
2013.07 - 2015.06
A-Levels - Fine Art – A, Art – B, Biology – C
MPW
GCSEs - English, Maths, Science, Art, and Humanities
Finham Park School