Lily Mcgibbon
Lurgan,Armagh City Banbridge and Craigavon
Summary
Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to the role.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
Work history
deli worker
Texaco
Lurgan, Armagh City Banbridge and Craigavon
2025.11 - Current
- Served customers at the counter, providing a friendly, efficient service.
- Handled food safely while preparing sandwiches and salads for takeaway orders.
- Ensured cleanliness of the deli section, contributing to a pleasant shopping experience.
- Managed stock rotation to minimise waste and maximise freshness.
- Assisted in creating appealing product displays, increasing visual interest for potential customers.
- Assisted in promoting seasonal offers or new products across the store.
- Participated in inventory counts regularly ensuring accurate record keeping.
Bartender
fa joes
Lurgan, Armagh City Banbridge and Craigavon
2025.11 - Current
- Provided excellent service to customers, resulting in repeat business.
- Collaborated with team members to provide seamless service during busy periods.
- Resolved customer complaints promptly to maintain good relationships.
- Suggested drink options to customers based on their preferences., increasing overall sales.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
Retail sales associate
Poundstretcher
lurgan, Armagh City Banbridge and Craigavon
2025.06 - 2025.11
- Established rapport with customers through attentive listening and communication.
- Managed stock levels for optimal store performance.
- Maintained tidy sales floor to enhance shopping experience.
- Handled cash transactions accurately maintaining financial integrity.
- Provided product knowledge to customers for informed purchases.
- Dealt with returns, ensuring customer satisfaction.
Security officer
integrity
dublin, dublin
2023.02 - 2024.12
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Patrolled premises regularly, contributing to a safe work environment.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Upheld strict access controls for ensuring building security.
- Checked ID cards and documented details in security log.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Education
GCSEs - media studies
st.ronans
Lurgan, Armagh City Banbridge and Craigavon 2015.09 - 2020.06
Certificate of Higher Education - media studies
SRC
Banbridge, Armagh City Banbridge and Craigavon 2020.09 - 2023.06
Diploma of Higher Education - primary education
The Open University
Belfast 2026.06 - 2032.07
Skills
- Liquor storage understanding
- Serving temperatures knowledge
- Patience endurance
- Knowledge of drink recipes
- Hygiene standards adherence
- POS system operation
- Calm demeanour
- Social perceptiveness
- Money handling
- People Management
- Customer engagement
- Poise under pressure
Affiliations
- singing
- excersize
Accomplishments
2015 national champion of the under 16s mountain biking compititions.
Timeline
Diploma of Higher Education - primary education
The Open University
2026.06 - 2032.07
deli worker
Texaco
2025.11 - Current
Bartender
fa joes
2025.11 - Current
Retail sales associate
Poundstretcher
2025.06 - 2025.11
Security officer
integrity
2023.02 - 2024.12
Certificate of Higher Education - media studies
SRC
2020.09 - 2023.06
GCSEs - media studies
st.ronans
2015.09 - 2020.06