Jordan Wale Feyisipo Nkogo
Bradford,England
Summary
Experienced in beverage service and sports coaching, demonstrating proficiency in alcohol service etiquette, liquor knowledge, and customer engagement. Skilled in athletic coaching and outdoor activities coordination, with a strong understanding of sports regulations and tactical insights. Adept at managing people and maintaining composure under pressure, ensuring health and safety compliance while promoting products effectively. Career goals include advancing expertise in sports psychology to enhance performance analysis capabilities.
Confident Event Staff Worker skilled in delivering polite, punctual service with a smile. Energetic, enthusiastic team player aiding productive work environments. Adaptable and resilient to succeed in fast-paced, pressured roles.
Proactive student with positive, can-do attitude seeks event work. Punctual and polite for professional customer support. Motivated and hardworking to adapt to varied shift requirements.
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work history
Event staff worker
The organised Chaos
Sheffield, South Yorkshire
09.2024 - Current
- Ensured compliance with health and safety regulations during events set-up and take-down.
- Monitored cleanliness standards during events, improved public opinion about venues.
- Supported marketing efforts to enhance event visibility and attendance.
- Collaborated with security team to ensure attendee safety throughout events.
- Provided assistance in setting up promotional booths at trade shows or fairs.
- Handled ticket sales at the door, facilitated swift entry into events.
- Streamlined registration process to improve guest check-in experience.
- Enhanced audience experience by ensuring smooth running of all event aspects.
- Worked closely with event managers to understand specific requirements for each function.
- Addressed guest queries promptly, provided excellent customer service.
- Remained flexible to cover shifts and work overtime as required.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed event registration and check-in processes to support seamless operations.
- Responded quickly and calmly to delegates, speakers and exhibitors to address pre-event and onsite requests.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
- Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
- Opened, poured and served alcoholic and non-alcoholic beverages.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Prepared premises and supplies for arriving guests.
- Assisted patrons with locating restrooms and concession stands.
Bartender
Panenka
Sheffield, South Yorkshire
04.2025 - 05.2025
- Checked identification of customers to ensure legal drinking age compliance.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Managed stock levels efficiently, preventing shortage during peak hours.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Recommended drinks to customers, increasing overall sales.
- Provided excellent service to customers, resulting in repeat business.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Created an inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Resolved customer complaints promptly to maintain good relationships.
- Collaborated with team members to provide seamless service during busy periods.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Welcomed guests with friendly conversation and fun atmosphere.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
Warehouse worker
The Forde recruitment
Sheffield, South Yorkshire
01.2025 - 04.2025
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Ensured safety standards with regular equipment maintenance checks.
- Operated pallet jacks safely, preventing workplace accidents.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Organised warehouse layout for optimised space utilisation.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Loaded lorries to expedite delivery schedules.
- Assembled products efficiently, facilitating timely order fulfilment.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Packed orders accurately to prevent damages during transit.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Coordinated with team members for effective task completion.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Completed work following safety rules for best working practices.
- Loaded packaged goods on to trucks for shipping.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
Assistant
The soccer Akidemy
Bradford, West Yorkshire
06.2021 - 06.2023
- Support staff members with administrative tasks, reducing workload stress.
- Compiled data to generate comprehensive reports.
- Provided customer service, delivering high levels of satisfaction.
- Assisted in maintaining the cleanliness of facilities by routine checks and tidying up after use.
- Maintained an amicable rapport with all members, fostering a friendly atmosphere within the centre.
- Maintained sports equipment, ensuring safety for all users.
- Worked collaboratively with staff to ensure successful delivery of sports programmes.
- Implemented new coaching methods, stimulating interest amongst participants.
- Coordinated with coaches whilst scheduling practice sessions for optimal utilisation of resources.
- Coordinated team schedules, enhancing overall organisation and efficiency.
Steward
Leeds United Football Club
Leeds, West Yorkshire
08.2022 - 12.2022
- Participated in training sessions for enhanced professional development.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Delivered exceptional customer service for enhanced guest experience.
- Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
- Conducted inventory management to ensure sufficient stock levels.
- Promoted from junior steward due to dedication and excellent work performance.
- Assisted in food preparation, ensuring timely meal delivery.
- Executed safety protocols with daily safety checks and emergency drills.
- Maintained uniform neatness as per company guidelines.
- Adhered to health and safety regulations to maintain a safe working environment.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Collaborated with team members for efficient workflow during peak hours.
- Observed punctuality diligently, contributing positively to the team's efficiency.
- Met passengers at entrance, verified tickets and directed individuals to locations.
- Handled special needs of children, elderly and individuals with disabilities.
- Helped passenger with diverse comfort requests and answered questions.
Education
GCSEs - GCSE
Buttershaw Buiness & Enterprise college
Bradford 09.2018 - 06.2021
A-Levels -
Parkside School 6th form
Bradford 09.2021 - 06.2023
Diploma of Higher Education - Business
Sheffield Hallam University
Sheffield 09.2023 -
Skills
- Beverage serving techniques
- Patience endurance
- Liquor storage understanding
- Hygiene standards adherence
- Glassware cleaning
- Alcohol service etiquette
- Night shift availability
- Sales persuasion
- Beer pouring proficiency
- Bar equipment usage
- Product promotion
- Customer engagement
- Calm demeanour
- Liquor knowledge
- Composure under pressure
- Money handling
- People Management
- Drink recommendation
- Initiative taking
- Health and Safety Compliance
- Customer Service
- Customer relations
- Outdoor activity supervision
- Exercise programming
- Athletic coaching
- Knowledge of sports regulations
- Timekeeping at events
- Football grounds-keeping
- Relationship Management
- Data Entry
- Sports psychology basics
- Sports knowledge
- Outdoor activities coordination
- Tactical understanding
- Football coaching level 1
- Data analysis for performance
- Adaptability in training
- Equipment Maintenance
- Calm decision making
- Flexibility and adaptiveness
- Multitasking capability
- Ticket sales management
Affiliations
- Football
Languages
English
Fluent
Spanish
Native
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Bartender
Panenka
04.2025 - 05.2025
Warehouse worker
The Forde recruitment
01.2025 - 04.2025
Event staff worker
The organised Chaos
09.2024 - Current
Diploma of Higher Education - Business
Sheffield Hallam University
09.2023 -
Steward
Leeds United Football Club
08.2022 - 12.2022
A-Levels -
Parkside School 6th form
09.2021 - 06.2023
Assistant
The soccer Akidemy
06.2021 - 06.2023
GCSEs - GCSE
Buttershaw Buiness & Enterprise college
09.2018 - 06.2021
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