Lily Kirby
Bournemouth
Summary
I am hardworking and capable, and enjoy working as part of a team. I like the challenge of solving problems and helping people. I am experienced in dealing with the public on a face to face and telephone basis. I have learnt a lot of new skills in my present role and I am keen to continue increasing my work knowledge.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
GP Surgery Receptionist
Winton Health Centre
Bournemouth, Dorset
09.2020 - Current
- Reception duties including booking appointments face to face and via telephone.
- Registering patients.
- Processing prescription requests.
- Dealing with tasks from doctors.
- Dealing with queries over the telephone.
- Collected and provided patient information to relevant medical professionals.
Administrative Assistant
Leybourne Surgery
Bournemouth, Dorset
11.2018 - 09.2020
- Kept and maintained accurate information on patients' records.
- Accurately recording safeguarding information.
- Scanning and work-flowing letters to the doctor.
- Received, sorted and distributed incoming mail.
Education
GCSEs - English and Maths
Glenmoor Academy
Bournemouth 09.2009 - 06.2014
Skills
- MS Office
- Document control
- Mail handling
- Administrative support
- Multitasking
- Patient discretion
- Security awareness
- Health and safety training
Interests
I have a keen interest in art and media which I do in my spare time.
I am experienced with computer software.
Timeline
GP Surgery Receptionist
Winton Health Centre
09.2020 - Current
Administrative Assistant
Leybourne Surgery
11.2018 - 09.2020
GCSEs - English and Maths
Glenmoor Academy
09.2009 - 06.2014
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