Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Lilianne Ahmed khalaf

Newcastle Upon Tyne,Tyne and wear

Summary

Customer Support Specialist delivering friendly assistance through identification of product needs and tailored recommendations. Communicates effectively in English and Arabic, ensuring accurate order handling and fostering positive customer interactions. Demonstrates readiness to learn and grow, with a commitment to providing attentive service and building trust.

Overview

2
2
Languages

Work History

Shop Assistant

Sweet shop
Newcastle , Tyne and Wear
05.2024 - 07.2024
  • Assisted customers in identifying products and provided tailored recommendations based on preferences
  • Guided customers in testing and selecting products that matched their individual tastes and needs
  • I Maintained cleanliness of shop environment by wiping down counters washing dishes and making sweet
  • Interpreted orders between Arabic and English to facilitate clear communication
  • Operated family business until closure
  • advising them to buy to my best ability and

Education

GCSEs - High school

Walbottle academy
Newcastle upon Tyne, NET
01-2026

Skills

  • Customer service
  • Product recommendations
  • Bilingual translation
  • Order processing
  • Cash handling
  • Stock replenishment
  • Cleaning
  • Product placement strategies
  • Attention to detail
  • Effective communication
  • Team working
  • Positive attitude
  • Patience under pressure

Languages

English
Upper Intermediate
B2
Arabic
Advanced
C1

Interests

  • creative writing
  • Drawing
  • Reading
  • Learning
  • cooking and baking
  • kintting

Timeline

Shop Assistant

Sweet shop
05.2024 - 07.2024

GCSEs - High school

Walbottle academy
Lilianne Ahmed khalaf