Liam McNamara
London
Summary
I am a motivated professional skilled in customer service and technical support in high-pressure, fast-paced environments. I work proficiently both in a team and as an individual and have demonstrated ability in mangaing multiple tasks efficiently while maintaining high standards of service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shop Assistant
Waitrose & Partners
London
09.2024 - Current
- Help with technical skills such as changing the bailer and assisting with deliverys
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Replenished items and organised displays to keep stock looking professional.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
Food Preperation and Server
El Dorado, London
London, Enfield
08.2019 - 01.2026
- Family-run business, working at some of the largest events including the Grand Prix, Six Nations Rugby Tournament, and various music festivals under high pressure.
- learnt practical activities such as gas, and electric connection.
Waiter
Muswell Hill Golf Club, London
London
10.2022 - 09.2023
- Assisted in serving teas, coffees, and snacks to guests.
Supported the delivery of refreshments to enhance customer experience.
Maintained cleanliness and organisation of serving area.
Commis Waiter
Pied-à-Terre, London
London
08.2022 - 09.2022
- Ran equipment and delivered food to front of house, ensuring efficient service during peak hours
- Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
Education
Bachelor of Arts - Human Geography
Royal Holloway University of London
Surrey 01-2027
A-Levels -
Alexandra Park School
London, ENG01-2023
GCSEs -
Alexandra Park School
London, ENG01-2021
Skills
- Customer service
- Team collaboration
- Stock management
- Equipment operation
- Inventory control
- Technical assistance
Certification
- Manual Handling
- Food and Hygeine - Level 2
- Customer Service
- Working in a Licensed Premises
- Full Manual Driving Licence
Timeline
Shop Assistant
Waitrose & Partners
09.2024 - Current
Waiter
Muswell Hill Golf Club, London
10.2022 - 09.2023
Commis Waiter
Pied-à-Terre, London
08.2022 - 09.2022
Food Preperation and Server
El Dorado, London
08.2019 - 01.2026
Bachelor of Arts - Human Geography
Royal Holloway University of London
A-Levels -
Alexandra Park School
GCSEs -
Alexandra Park School