Liam Hall

I worked at Morrisons for 2 years, I have worked on counters, tills, and shop floor whilst I have been there. I started off working on the butchers and fish counter cutting and packing, then have moved onto counters such as the delicatessen, pizza counter and fresh chicken counter. On all of these departments I have been providing service to customers and recommending the best valued items for them to purchase. Working on the tills and shop floor has also allowed me to provide the best service to customers. In the full job I have;

• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Applied positive customer service approach to increase satisfaction levels.
• Increased customer satisfaction by resolving issues.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted customers with inquiries and provided detailed information about products and services.

I have volunteered in a school, playing the role of a teaching assistant, this has allowed me to work with children and gain an insight into the classroom environment. I have assisted and provided support with teachers and other teaching assistants. Other traits I have gained include:

• Collaborated with teachers to create inclusive classroom environments that catered to diverse needs.
• Facilitated small group activities to encourage student participation and foster teamwork.
• Organised classroom resources and materials to enhance the learning experience for students.
• Assisted in organizing school events, fostering community spirit among students.
• Taught students important learning, study and behaviour management skills for academic success.
• Assisted teacher with using support equipment and computers during lessons.
• Offered students personalised support during in-class activities and projects.
• Maintained child safety, security and good behaviour during classroom and outdoor activities.
• Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
• Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
• Supervised students during recess and lunch breaks.
• Encouraged student participation in class activities, leading to increased engagement and enthusiasm for learning.