Proven to excel in fast-paced environments, demonstrated through a successful internship at Anita Stone Court, where my keen problem-solving abilities and effective observation skills led to a significant improvement in team efficiency and safety compliance. Mastered complex software, enhancing team support and collaboration.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organisational and communication skills.
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities. Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in the Anita Stone Court and proficient. Committed to making significant impact through dedication and proactive approach.
Overview
1
1
year of professional experience
1
1
Language
Work history
Retail worker
New Look
Birmingham
07.2024 - 08.2024
Assisted customers with product selection, leading to improved customer satisfaction
Operated till accurately to ensure smooth checkout process
Maintained clean and organised store shelves for a pleasant shopping environment
Demonstrated strong knowledge of products by answering customer queries effectively
Handled customer complaints in a professional manner, resolving issues promptly
Received deliveries and stocked goods on shelves efficiently for easy accessibility
Collaborated with team members to meet daily sales targets, enhancing store performance
Prepared invoices for customers with large orders or special sales types.
Retail worker
Bershka
Birmingham
03.2024 - 04.2024
Assisted customers with product selection, leading to improved customer satisfaction
Maintained clean and organised store shelves for a pleasant shopping environment
Demonstrated strong knowledge of products by answering customer queries effectively
Operated till accurately to ensure smooth checkout process
Handled customer complaints in a professional manner, resolving issues promptly
Collaborated with team members to meet daily sales targets, enhancing store performance
Received deliveries and stocked goods on shelves efficiently for easy accessibility
Created attractive product displays that stimulated customer interest and purchases
Offered personalised service to each shopper, driving repeat business
Performed price checks for customers with accuracy ensuring trust and credibility
Participated actively in staff meetings encouraging team spirit and cohesion
Handled returns or exchanges professionally maintaining high level of customer satisfaction.
Anita Stone Court
Birmingham
02.2024 - 03.2024
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
Sorted and organized files, spreadsheets, and reports
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
Contributed to positive work environment by actively participating in team-building activities
Maintained overall safe work environment with employee training programs and enforcement of safety procedures
Observed packing operations to verify conformance to specifications
Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
23
Birmingham
05.2023 - 05.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
Sorted and organized files, spreadsheets, and reports
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Mosely Day Centre
Birmingham
02.2023 - 02.2023
Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly
Implemented comprehensive policies related to elder abuse prevention that increased awareness amongst staff members
Fostered culture of empathy and care, leading to marked improvement in patient and family feedback
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Bachelor of Science Adult - Nursing
Birmingham City University Birmingham
Current
Higher - undefined
Joseph Chamberlain Sixth Form College
June 2024
Bachelor's of Nursing - Nursing
Birmingham City University
with Bachelor's Degree - undefined
Bachelor of Science Health - Social Care, Health and Social
diploma - undefined
BCU
Diploma Award - undefined
Skills
Cash handling
Complaint management
Customer Service
Confident communicator
Complaint resolution
Outstanding customer service
Salesmanship
Fat Learner
Time Management
Active Listening
Team Support
Positives Attitude
Effective Communication
Team Collaboration
Problem Solving Abilities
Accomplishments
I have certificates for my main GCSEs such as Math, English Language, and Literature
I have also got my certificates for my Health and Social Care Level 3 diploma
I have also got a certificate in 100% attendance which shows that I have good effective time management skills.
Timeline
Retail worker
New Look
07.2024 - 08.2024
Retail worker
Bershka
03.2024 - 04.2024
Anita Stone Court
02.2024 - 03.2024
23
05.2023 - 05.2023
Mosely Day Centre
02.2023 - 02.2023
Bachelor of Science Adult - Nursing
Birmingham City University Birmingham
Higher - undefined
Joseph Chamberlain Sixth Form College
Bachelor's of Nursing - Nursing
Birmingham City University
with Bachelor's Degree - undefined
Bachelor of Science Health - Social Care, Health and Social