Siham Abas Mahamad
Birmingham, MAHAM
Summary
Proven to excel in fast-paced environments, demonstrated through a successful internship at Anita Stone Court, where my keen problem-solving abilities and effective observation skills led to a significant improvement in team efficiency and safety compliance. Mastered complex software, enhancing team support and collaboration.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organisational and communication skills.
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities. Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in the Anita Stone Court and proficient. Committed to making significant impact through dedication and proactive approach.
Overview
1
1
year of professional experience
1
1
Language
Work history
Retail worker
New Look
Birmingham
07.2024 - 08.2024
- Assisted customers with product selection, leading to improved customer satisfaction
- Operated till accurately to ensure smooth checkout process
- Maintained clean and organised store shelves for a pleasant shopping environment
- Demonstrated strong knowledge of products by answering customer queries effectively
- Handled customer complaints in a professional manner, resolving issues promptly
- Received deliveries and stocked goods on shelves efficiently for easy accessibility
- Collaborated with team members to meet daily sales targets, enhancing store performance
- Prepared invoices for customers with large orders or special sales types.
Retail worker
Bershka
Birmingham
03.2024 - 04.2024
- Assisted customers with product selection, leading to improved customer satisfaction
- Maintained clean and organised store shelves for a pleasant shopping environment
- Demonstrated strong knowledge of products by answering customer queries effectively
- Operated till accurately to ensure smooth checkout process
- Handled customer complaints in a professional manner, resolving issues promptly
- Collaborated with team members to meet daily sales targets, enhancing store performance
- Received deliveries and stocked goods on shelves efficiently for easy accessibility
- Created attractive product displays that stimulated customer interest and purchases
- Offered personalised service to each shopper, driving repeat business
- Performed price checks for customers with accuracy ensuring trust and credibility
- Participated actively in staff meetings encouraging team spirit and cohesion
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
Anita Stone Court
Birmingham
02.2024 - 03.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Sorted and organized files, spreadsheets, and reports
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Contributed to positive work environment by actively participating in team-building activities
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Observed packing operations to verify conformance to specifications
- Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
23
Birmingham
05.2023 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Sorted and organized files, spreadsheets, and reports
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Mosely Day Centre
Birmingham
02.2023 - 02.2023
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly
- Implemented comprehensive policies related to elder abuse prevention that increased awareness amongst staff members
- Fostered culture of empathy and care, leading to marked improvement in patient and family feedback
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Bachelor of Science Adult - Nursing
Birmingham City University Birmingham
Current
Higher - undefined
Joseph Chamberlain Sixth Form College
June 2024
Bachelor's of Nursing - Nursing
Birmingham City University
with Bachelor's Degree - undefined
Bachelor of Science Health - Social Care, Health and Social
diploma - undefined
BCU
Diploma Award - undefined
Skills
- Cash handling
- Complaint management
- Customer Service
- Confident communicator
- Complaint resolution
- Outstanding customer service
- Salesmanship
- Fat Learner
- Time Management
- Active Listening
- Team Support
- Positives Attitude
- Effective Communication
- Team Collaboration
- Problem Solving Abilities
Accomplishments
- I have certificates for my main GCSEs such as Math, English Language, and Literature
- I have also got my certificates for my Health and Social Care Level 3 diploma
- I have also got a certificate in 100% attendance which shows that I have good effective time management skills.
Timeline
Retail worker
New Look
07.2024 - 08.2024
Retail worker
Bershka
03.2024 - 04.2024
Anita Stone Court
02.2024 - 03.2024
23
05.2023 - 05.2023
Mosely Day Centre
02.2023 - 02.2023
Bachelor of Science Adult - Nursing
Birmingham City University Birmingham
Higher - undefined
Joseph Chamberlain Sixth Form College
Bachelor's of Nursing - Nursing
Birmingham City University
with Bachelor's Degree - undefined
Bachelor of Science Health - Social Care, Health and Social
diploma - undefined
BCU
Diploma Award - undefined
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