Retail worker
Margate school wear shop
Margate, Kent
- Followed company procedures and guidelines for smooth retail operations.
- Employed patients and communication to investigate and resolve customer complaints
- Maintained meticulous store appearance through cleaning, organising and tidying of clothing areas.
- Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Assisted customers in locating specific items to boost satisfaction.
- Explained establishment policies to customers and offered advice on selections.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Maintained knowledge of products and features to provide recommendations to customers.
- Supported team by demonstrating respect and willingness to help.
