Lexie Deyoung
camberely,United Kingdom (+44)
Summary
Young woman offering strong organisational skills and keen eye for customer service, combined with basic experience in salon environment. Knowledgeable about maintaining clean workspace, assisting with client needs, and managing appointments.
Since working in a front of house and Assistant position with two hair salons this past year I have realised how focused and engaged I am when working in a busy salon environment, and have decided for that reason and my longstanding interest in hair styling and hair health that I am ready to use and develop communication, teamwork, and time-management skills in an apprentice role to begin my career as a hairdresser.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Front of house receptionist
Curls Salon
Camberley, Surrey
08.2025 - Current
- Handled manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
- Processed and recorded customer payments accurately.
- Used conditioning treatments and products for enhanced client hair health.
- Maintained spotlessly clean salon workstations and tools.
- Educated customers on current beauty products and items.
- Effectively promoted additional services, products and treatments to generate additional revenue.
- Processed payments and provided receipts and appointment reminder cards for upcoming bookings.
- Monitored and managed reception area, greeting clients and managing stylist flow to reduce wait times.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
- Gowned clients in preparation for salon services.
- Supported senior staff during busy periods to maintain punctuality with scheduled appointments.
- Prepared clients for haircutting or styling with thorough combing and sectioning off hair.
- Contributed to positive team atmosphere through open communication and collaboration.
- Enhanced client satisfaction by providing exceptional hair washing and conditioning services.
Front of house receptionist
Rush Hair
Staines-upon-Thames, Surrey
04.2025 - 08.2025
- Utilised knowledge of company policies to assist customers with queries accurately.
- Ensured smooth running of reception area by managing incoming calls and visitor enquiries.
- Handled sensitive information with discretion to maintain confidentiality.
- Prepared clients for haircutting or styling with thorough combing and sectioning off hair.
- Strengthened relationships with clients through friendly conversation during appointments.
- Handled cash transactions professionally, ensuring accurate accounting at the end of each day.
- Improved overall efficiency of salon by keeping all styling stations stocked with essential supplies at all times.
- Contributed to positive team atmosphere through open communication and collaboration.
- Assisted senior hairdressers to expedite service delivery.
- Maintained clean, hygienic salon environment for optimal client comfort.
- Streamlined appointment process by accurately updating client records in digital system following each visit.
- Facilitated efficient scheduling of appointments using salon software systems.
- Promoted salon products for increased sales revenue.
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Shampooed, conditioned and toned clients hair to professional standards.
- Cleaned and sterilised tools and equipment used in hairstyling services.
- Gowned clients in preparation for salon services.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
Customer service representative
Tenpin Ltd
Camberley, Surrey
08.2022 - 04.2023
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Performed administrative duties contributing towards smooth store operations.
- Assisted customers in making informed decisions by providing detailed product information.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Trained new hires for improved productivity and efficiency on the job floor.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Education
GCSEs - Mathematics
St Pauls Catholic College
Sunbury-on-Thames, Surrey 09.2020 - 07.2022
GCSEs - English Language
St Pauls Catholic College
Sunbury-on-Thames, Surrey 09.2020 - 07.2022
GCSEs - English Literature
St Pauls Catholic College
Sunbury-on-Thames, Surrey 09.2020 - 07.2022
GCSEs - Combined Science
St Pauls Catholic College
Sunbury-on-Thames, Surrey 09.2020 - 07.2022
Skills
- Patience under pressure
- Client database managing
- Multitasking capability
- Timekeeping practices
- Guest welcoming manner
- Booking appointments
- Professional correspondence writing
- Company policy enforcement
- Positive attitude maintenance
- Promoting retail products
- Thorough shampooing methods
- Salon hygiene practices
- Communicative and articulate
- Taking payment transactions
- Scalp massaging
Timeline
Front of house receptionist
Curls Salon
08.2025 - Current
Front of house receptionist
Rush Hair
04.2025 - 08.2025
Customer service representative
Tenpin Ltd
08.2022 - 04.2023
GCSEs - Mathematics
St Pauls Catholic College
09.2020 - 07.2022
GCSEs - English Language
St Pauls Catholic College
09.2020 - 07.2022
GCSEs - English Literature
St Pauls Catholic College
09.2020 - 07.2022
GCSEs - Combined Science
St Pauls Catholic College
09.2020 - 07.2022