Lesley Crooks
Sheffield ,Yorkshire
Summary
Accomplished professional with extensive IT systems knowledge and a resilient mentality. Demonstrates leadership excellence through effective staff performance evaluation, recruitment, and motivation. Proven ability in policy development, mentoring, and coaching to drive organisational success.
Overview
1
1
Certification
10
10
years of professional experience
Work history
Clinical coding team manager
Sheffield Children's Hospital
Sheffield, Yorkshire
2023.07 - 2024.05
- Enhanced team productivity.
- Achieved higher team efficiency with regular training and mentoring sessions.
- Conducted performance evaluations to identify areas of improvement.
- Boosted morale by recognising and rewarding exceptional work.
- Ensured adherence to company policies, resulting in fewer discrepancies and conflicts.
- Encouraged open dialogue amongst employees for better problem-solving ability.
- Fostered a positive work environment through effective communication and conflict resolution tactics.
Clinical coding team leader
Sheffield Children's Hospital
Sheffield, Yorkshire
2019.01 - 2023.07
- Encouraged open communication, fostering a positive work culture.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Increased team cohesion by implementing regular feedback sessions.
Clinical coder
Sheffield Children's Hospital
Sheffiels, Yorkshire
2014.04 - 2019.01
- Adhered strictly to guidelines to code efficiency and to a high standard.
- Attended training sessions to learn the latest updates in the field of clinical coding.
- Updated knowledge base regularly to stay abreast with changes in clinical coding procedures.
- Efficiently managed workload during periods of increased demand without compromising on quality.
- Liaised closely with medical professionals for comprehensive understanding of patients' diagnoses.
Skills
- IT systems knowledge
- Resilient mentality
- Leadership excellence
- Staff performance evaluation
- Staff recruitment
- Staff motivation
- Policy development
- Mentoring and coaching
Certification
Accredited clinical coder
Timeline
Clinical coding team manager
Sheffield Children's Hospital
2023.07 - 2024.05
Clinical coding team leader
Sheffield Children's Hospital
2019.01 - 2023.07
Clinical coder
Sheffield Children's Hospital
2014.04 - 2019.01