Summary
Overview
Work history
Education
Skills
Timeline
Generic

Leo Caldwell

Kilmarnock,East Ayrshire

Summary

I am a highly motivated individual who is seeking a new challenge. I have many skills which are transferable to this role and I believe this makes me the ideal candidate. I am reliable, hardworking and always strive to work to a very high standard. If I am successful with this application I will be committed to working hard to ensure I carry out the role to the very best of my ability.

Overview

8
8
years of post-secondary education
6
6
years of professional experience

Work history

Customer Service Colleague

Tesco
Irvine, North Ayrshire
2021.01 - Current

In my current role, my main responsibility is providing excellent customer service to people who have ordered their shopping online by ensuring that they receive the correct order within the appropriate timeframe. I am also responsible for identifying any discrepancies with the orders and taking the appropriate action. I am also required to cover other roles within the store when necessary, such as checkouts, product picking and stock replenishing. I am required to have an excellent awareness of health and safety legislation and procedures. I also have a responsibility to keep up to date with all relevant training to keep my skills up to date.

Education

Higher National Certificate - Business Management

Ayrshire College
Kilmarnock, East Ayrshire
2020.08 - 2021.08

Foundation Apprenticeship - Business Skills

Ayrshire College
Kilwinning
2019.05 - 2020.05

Higher - Administration and IT

Kilmarnock Academy
Kilmarnock, East Ayrshire
2018.05 - 2019.05

Higher - English

Kilmarnock Academy
Kilmarnock, East Ayrshire
2018.05 - 2019.05

Higher - Business Management

Kilmarnock Academy
Kilmarnock, East Ayrshire
2018.05 - 2019.05

National 5 - Applications of Maths

Kilmarnock Academy
Kilmarnock, East Ayrshire
2017.05 - 2018.05

National 5 - Biology

Kilmarnock Academy
Kilmarnock, East Ayrshire
2019.05 - 2020.05

National Progression Award - Digital Media

Kilmarnock Academy
Kilmarnock, East Ayrshire
2019.05 - 2020.03

Skills

  • Excellent communication skills
  • Able to work independently or as part of a team
  • Able to work under pressure within time constraints
  • Hardworking and reliable
  • Excellent time management
  • Excellent IT skills

Timeline

Customer Service Colleague

Tesco
2021.01 - Current

Higher National Certificate - Business Management

Ayrshire College
2020.08 - 2021.08

Foundation Apprenticeship - Business Skills

Ayrshire College
2019.05 - 2020.05

National 5 - Biology

Kilmarnock Academy
2019.05 - 2020.05

National Progression Award - Digital Media

Kilmarnock Academy
2019.05 - 2020.03

Higher - Administration and IT

Kilmarnock Academy
2018.05 - 2019.05

Higher - English

Kilmarnock Academy
2018.05 - 2019.05

Higher - Business Management

Kilmarnock Academy
2018.05 - 2019.05

National 5 - Applications of Maths

Kilmarnock Academy
2017.05 - 2018.05
Leo Caldwell