Lee-Anne Gavin
East Kilbride
Summary
Motivated, confident and reliable are the three words I would use to best describe myself. Having worked within management roles for over 25years I feel I have great man-management skills and outstanding customer service. However, I feel I have reached a stage in my career where I need a fresh challenge.
Overview
26
26
years of professional experience
Work history
Deputy manager
Stradivarius
East Kilbride
2025.10 - 2026.04
Store manager
New Look
2013.05 - 2025.10
Assistant Manager
Footasylum Limited
2010.02 - 2013.04
- REASON FOR LEAVING – I was looking to reduce my contract to part time as my daughter was starting school, unfortunately this was something the company could not offer me.
Supervisor
Footasylum Limited
2009.08 - 2010.02
Salon Manager
Regis International
2007.06 - 2009.06
- REASON FOR LEAVING – I decided I wanted to go back into fashion retail after the birth of my daughter.
Assistant Manager
Regis International
2005.11 - 2007.06
Senior Sales Assistant
USC Group Limited
2000.01 - 2005.11
- REASON FOR LEAVING – I was offered a fantastic job within a hairdressers which I had been studying for whilst working in USC.
Bar staff/function staff
Bruce Hotel/Crystals Nightclub
2002.01 - 2005.01
- REASON FOR LEAVING – Moved back into full time work.
Education
SVQ Level 2 - Hairdressing
SVQ Level 3 - Hairdressing
Skills
- Sales and service target delivery
- Team motivation
- Sales operations
- Conflict Resolution
- Department management
- Time-management
- Proactive approach
- Performance monitoring
References
References are available upon request
REFEREES
- Joanne, Gilmour, 07704952384, Regis
- Ryan, Ward, 0141 332 3696, 0141 332 1929, New Look
Interests and Achievements
I am a former member of Phoenix Flames Cheerleaders based in Eaglesham. During my time there, I participated in many UK national competitions which my team had great success in. I also partook in many fundraising activities such as bag packing and coffee mornings where I had to interact with customers of all age ranges and in which I believe has taught me valuable skills for the workplace and the expectations of customer service., In my spare time I enjoy socialising with friends and family and keeping active by regular visits to the gym and active group classes., I have a strong interest in fashion and enjoy keeping up with current trends, both on the high street and through social media platforms like Instagram and TikTok. I like exploring new styles, following seasonal changes, and using fashion to express creativity and confidence. I often stay updated on what is popular in stores and enjoy helping friends and family pick outfits, which has also helped me build an eye for detail and customer preferences. Fashion is something that I am passionate about, and I enjoy being part of a fast moving and ever-changing industry.
RESPONSIBILITIES
Within all my job roles I have mainly been responsible for staff training/motivation, cash handling, banking, stock control, deliveries, customer service/care, rota’s, merchandising, loss prevention and compliance audits.
Timeline
Deputy manager
Stradivarius
2025.10 - 2026.04
Store manager
New Look
2013.05 - 2025.10
Assistant Manager
Footasylum Limited
2010.02 - 2013.04
Supervisor
Footasylum Limited
2009.08 - 2010.02
Salon Manager
Regis International
2007.06 - 2009.06
Assistant Manager
Regis International
2005.11 - 2007.06
Bar staff/function staff
Bruce Hotel/Crystals Nightclub
2002.01 - 2005.01
Senior Sales Assistant
USC Group Limited
2000.01 - 2005.11