Leah Aulsebrook
Cheltenham,Bishops cleeve
Summary
Housing and Support Professional experienced in tenancy legislation, risk assessment, and safeguarding. Delivered stable tenancies and safe outcomes for vulnerable clients through effective property management and welfare monitoring. Collaborated with local authorities to facilitate housing pathways for residents, utilising extensive knowledge gained from diverse roles in outreach and support.
Overview
2
2
years of post-secondary education
13
13
years of professional experience
Work history
Property manager
P3 Housing
Cheltenham, Gloucestershire
2025.10 - Current
- Conducted property inspections to uphold high standards of cleanliness and repair, enhancing tenant satisfaction.
- Oversaw rent collection to ensure consistent cash flow for property owners.
- Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
- Coordinated repair work to minimise disruption to tenants, fostering a positive living environment.
- Conducted risk assessments, ensuring compliance with health and safety regulations.
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
- Obtained and maintained accurate financial records.
- Facilitated communication with local authorities to manage tenant referrals.
- Performed daily welfare checks on residents, promoting their well-being and ensuring a supportive community.
Assertive outreach worker for the homeless
P3 Charity
Cheltenham, Gloucestershire
2022.06 - 2025.10
- Provided housing support to vulnerable individuals experiencing homelessness, facilitating access to stable living conditions.
- Provided support to individuals struggling with substance abuse, leading to improved health outcomes.
- Assisted individuals with mental health issues, fostering a supportive community network.
- Served as a liaison between vulnerable adults and health care providers which positively impacted their overall wellbeing.
- Promoted independence and positive wellbeing when working with vulnerable adults.
- Performed comprehensive risk assessments to evaluate individual safety concerns
- Collaborated effectively with other organisations to maximise resource availability and reach more individuals in need.
- Enhanced community engagement through regular meetings and discussions, encouraging active participation.
- Worked independently in various community settings
Community support worker
P3 charity
Cheltenham, Gloucestershire
2013.06 - 2020.06
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Enhanced client autonomy with daily living skills training.
- Conducted regular home visits to assess the needs of isolated clients.
- Collaborated with local organisations to create diverse participation opportunities that enhance client engagement.
- Signposted additional support opportunities to speed up progress towards service user goals.
- Helped clients manage their finances responsibly, fostering financial independence.
- Provided safe transportation for clients to appointments and outings.
- Executed detailed record keeping to ensure accurate documentation of client progress and inform care strategies.
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
- Promoted inclusion, maintaining positive links with a variety of community organisations.
- Guided clients through the details of tenancy agreements to ensure awareness of their responsibilities.
Education
Diploma of Higher Education - Health and social care
City and guilds
Gloucester, Gloucestershire 2003.01 - 2005.01
NVQ Level 3 - safe guarding adults and children
CPD
Cheltenham, GloucestershireCertificate of Higher Education - mental health
mental health virtual college
Cheltenham, GloucestershireCertificate of Higher Education - equality Diversity and inclusion
Virtual college
Cheltenham, GloucestershireCertificate of Higher Education - Fire warden / fire safety
virtual college
Cheltenham, GloucestershireCertificate of Higher Education - Domestic Abuse
Virtual College
Cheltenham, GloucestershireCertificate of Higher Education - First Aid
In person
Cheltenham, GloucestershireCertificate of Higher Education - Personal boundries
virtual college
Cheltenham, GloucestershireSkills
- Tenancy legislation understanding
- Risk assessment competency
- Landlord-tenant law knowledge
- Rent collection proficiency
- Client advocacy
- Professional boundaries
- Tenant engagement
- Accommodation-based support
- Resilience under pressure
- Client-Centred approach
- Safeguarding protocols
- Communication skills
Timeline
Property manager
P3 Housing
2025.10 - Current
Assertive outreach worker for the homeless
P3 Charity
2022.06 - 2025.10
Community support worker
P3 charity
2013.06 - 2020.06
Diploma of Higher Education - Health and social care
City and guilds
2003.01 - 2005.01
NVQ Level 3 - safe guarding adults and children
CPD
Certificate of Higher Education - mental health
mental health virtual college
Certificate of Higher Education - equality Diversity and inclusion
Virtual college
Certificate of Higher Education - Fire warden / fire safety
virtual college
Certificate of Higher Education - Domestic Abuse
Virtual College
Certificate of Higher Education - First Aid
In person
Certificate of Higher Education - Personal boundries
virtual college