Sayf Al-Wakil

• Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
• Increased tenant satisfaction by addressing and resolving complaints promptly.
• Implemented cost-effective maintenance plans leading to preservation of property value over time.
• Streamlined administrative processes, improving efficiency within the office environment.
• Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
• Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
• Coordinated repair work, minimising disruption to tenants.
• Oversaw property maintenance, working with various tradesmen to complete repairs.
• Collaborated with clients, solicitors and surveyors to progress property sales.
• Estimated costs using working knowledge of current market trends.
• Conducted intensive property market research to stay abreast of trends and developments.
• Identified and planned new real estate projects and new building construction in partnership with developers.

• Assisted travellers in selecting the correct COVID-19 tests based on destination requirements.

• Ensured compliance with constantly changing international travel regulations.

• Managed high volumes of appointments and verified necessary documentation.

• Provided clear guidance to anxious traveller in a fast-paced, high-pressure environment.

• Collaborated with healthcare professionals to ensure the smooth processing of tests.

• Maintained strict confidentiality and adhered to health and safety protocols.

• Developed strong problem-solving, communication, and customer service skills.

• Remained calm under pressure while handling sensitive travel-related concerns.