Summary
Overview
Work history
Education
Skills
References
Timeline
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Lawryn Riddex

Irvine,Scotland

Summary

Experienced Pharmacy professional with a strong background in dispensing accuracy, regulatory compliance and patient care. Skilled in workflow organisation, inventory management, and supporting high volume operations with efficiency and attention to detail. Recognised for strong teamwork, problem-solving under pressure and mentoring junior staff. Now seeking to progress into a management role where leadership, organisation skills, and a commitment to quality can drive team performance and patient satisfaction.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Pre-Registration Pharmacy Technician

Boots Pharmacy
Troon
01.2022 - Current
  • Provided exceptional customer service for increased client satisfaction.
  • Liaised with healthcare providers for seamless coordination of prescriptions.
  • Completed administrative tasks diligently, increasing overall productivity in the pharmacy.
  • Enhanced team collaboration by communicating effectively with colleagues and supervisors.
  • Dispensed medicines under supervision, ensuring adherence to legal and safety guidelines.
  • Maintained knowledge of current pharmaceutical advancements through ongoing professional development.
  • Collaborated with external healthcare teams for positive patient care continuity.

Pharmacy dispenser

Boots Pharmacy
Prestwick, South Ayrshire
01.2018 - 01.2023
  • Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
  • Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
  • Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Provided relevant health advice to customers, promoting healthy living awareness.

Pharmacy Support Worker

NHS Ayrshire & Arran
Irvine, North Ayrshire
06.2022 - 12.2022
  • Handled sensitive information confidentially respecting patients' rights at all times.
  • Demonstrated knowledge of various drugs and their side effects, ensuring safe and effective use.
  • Provided administrative support such as answering calls and setting up appointments, increasing office efficiency.
  • Collaborated effectively with healthcare team to improve patient outcomes.
  • Assessed medication suitability through thorough medical history checks.

Trainee Pharmacy Dispenser

Boots Pharmacy
Prestwick, South Ayrshire
01.2017 - 01.2018
  • Worked under supervision of qualified pharmacist to learn best practices in the field.
  • Adhered strictly to health and safety regulations whilst handling medications-creating a safer working environment.
  • Completed accurate record-keeping tasks, supporting regulatory compliance within the pharmacy.
  • Managed telephone enquiries efficiently to maintain excellent customer service standards.

Education

Higher National Diploma - Applied Study

Ayrshire College
01.2015 - 11.2016

Certificate of Higher Education - Biomedical Sciences

Ayrshire College
01.2013 - 12.2014

NVQ Level 4 - Biomedical Sciences

Ayrshire College
01.2011 - 11.2012

NVQ Level 3 - Biomedical Sciences

Ayrshire College
01.2010 - 11.2011

Skills

  • Conflict resolution & Problem-solving under pressure
  • Pharmacological knowledge
  • Inventory management
  • Adaptability & resilience in changing healthcare environments
  • Team leadership & staff mentoring
  • Patient communication & education
  • Time management
  • Managing multiple priorities in a high pressured environments

References

References available upon request.

Timeline

Pharmacy Support Worker

NHS Ayrshire & Arran
06.2022 - 12.2022

Pre-Registration Pharmacy Technician

Boots Pharmacy
01.2022 - Current

Pharmacy dispenser

Boots Pharmacy
01.2018 - 01.2023

Trainee Pharmacy Dispenser

Boots Pharmacy
01.2017 - 01.2018

Higher National Diploma - Applied Study

Ayrshire College
01.2015 - 11.2016

Certificate of Higher Education - Biomedical Sciences

Ayrshire College
01.2013 - 12.2014

NVQ Level 4 - Biomedical Sciences

Ayrshire College
01.2011 - 11.2012

NVQ Level 3 - Biomedical Sciences

Ayrshire College
01.2010 - 11.2011
Lawryn Riddex