Lawryn Riddex
Irvine,Scotland
Summary
Experienced Pharmacy professional with a strong background in dispensing accuracy, regulatory compliance and patient care. Skilled in workflow organisation, inventory management, and supporting high volume operations with efficiency and attention to detail. Recognised for strong teamwork, problem-solving under pressure and mentoring junior staff. Now seeking to progress into a management role where leadership, organisation skills, and a commitment to quality can drive team performance and patient satisfaction.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Pre-Registration Pharmacy Technician
Boots Pharmacy
Troon
2022.01 - Current
- Provided exceptional customer service for increased client satisfaction.
- Liaised with healthcare providers for seamless coordination of prescriptions.
- Completed administrative tasks diligently, increasing overall productivity in the pharmacy.
- Enhanced team collaboration by communicating effectively with colleagues and supervisors.
- Dispensed medicines under supervision, ensuring adherence to legal and safety guidelines.
- Maintained knowledge of current pharmaceutical advancements through ongoing professional development.
- Collaborated with external healthcare teams for positive patient care continuity.
Pharmacy dispenser
Boots Pharmacy
Prestwick, South Ayrshire
2018.01 - 2023.01
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
- Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
- Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
- Provided relevant health advice to customers, promoting healthy living awareness.
Pharmacy Support Worker
NHS Ayrshire & Arran
Irvine, North Ayrshire
2022.06 - 2022.12
- Handled sensitive information confidentially respecting patients' rights at all times.
- Demonstrated knowledge of various drugs and their side effects, ensuring safe and effective use.
- Provided administrative support such as answering calls and setting up appointments, increasing office efficiency.
- Collaborated effectively with healthcare team to improve patient outcomes.
- Assessed medication suitability through thorough medical history checks.
Trainee Pharmacy Dispenser
Boots Pharmacy
Prestwick, South Ayrshire
2017.01 - 2018.01
- Worked under supervision of qualified pharmacist to learn best practices in the field.
- Adhered strictly to health and safety regulations whilst handling medications-creating a safer working environment.
- Completed accurate record-keeping tasks, supporting regulatory compliance within the pharmacy.
- Managed telephone enquiries efficiently to maintain excellent customer service standards.
Education
Higher National Diploma - Applied Study
Ayrshire College
2015.01 - 2016.11
Certificate of Higher Education - Biomedical Sciences
Ayrshire College
2013.01 - 2014.12
NVQ Level 4 - Biomedical Sciences
Ayrshire College
2011.01 - 2012.11
NVQ Level 3 - Biomedical Sciences
Ayrshire College
2010.01 - 2011.11
Skills
- Conflict resolution & Problem-solving under pressure
- Pharmacological knowledge
- Inventory management
- Adaptability & resilience in changing healthcare environments
- Team leadership & staff mentoring
- Patient communication & education
- Time management
- Managing multiple priorities in a high pressured environments
References
References available upon request.
Timeline
Pharmacy Support Worker
NHS Ayrshire & Arran
2022.06 - 2022.12
Pre-Registration Pharmacy Technician
Boots Pharmacy
2022.01 - Current
Pharmacy dispenser
Boots Pharmacy
2018.01 - 2023.01
Trainee Pharmacy Dispenser
Boots Pharmacy
2017.01 - 2018.01
Higher National Diploma - Applied Study
Ayrshire College
2015.01 - 2016.11
Certificate of Higher Education - Biomedical Sciences
Ayrshire College
2013.01 - 2014.12
NVQ Level 4 - Biomedical Sciences
Ayrshire College
2011.01 - 2012.11
NVQ Level 3 - Biomedical Sciences
Ayrshire College
2010.01 - 2011.11