Summary
Overview
Work history
Education
Skills
References
Timeline
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Lauren Rooney

Bishopton,Renfrewshire

Summary

Hard working and driven individual with interest in learning and development. Possesses strong communication and problem-solving skills from previous work experience. Committed to contributing positively to organisational goals and growth.

Overview

1
1
year of professional experience

Work history

Front of House Staff

Stack and Still
Glasgow
01.2022 - 12.2022
  • Assisted customers from start to end of their dining experience.
  • Maintained excellent level of service in a busy and demanding environment.
  • Assisted in training new team members to uphold quality service delivery.
  • Resolved customer complaints promptly and efficiently.


Front of House

Mitchells & Butlers
Paisley
10.2021 - 12.2021
  • Coordinated effectively with colleagues to ensure customers recieved the best customer service experience.
  • Maintained a clean and organised working environment.
  • Followed health and safety regulations whilst handling food or cleaning.
  • Created a friendly and welcoming environment for all guests.

Education

Park Mains High School
Erskine, Renfrewshire
/2015 - /2020

Bachelor of Science - Neuroscience

University of Glasgow
/2023 - /2025

Skills

  • Positive attitude
  • Basic computer literacy
  • Customer service
  • Time management
  • Attention to detail
  • Communication skills

References

References available upon request.

Timeline

Front of House Staff

Stack and Still
01.2022 - 12.2022

Front of House

Mitchells & Butlers
10.2021 - 12.2021

Park Mains High School
/2015 - /2020

Bachelor of Science - Neuroscience

University of Glasgow
/2023 - /2025

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Lauren Rooney