Jessica Chadwick
Oakham,Rutland
Summary
Experienced hospitality professional focused on delivering exceptional customer service in front-of-house roles. Capable of creating welcoming atmospheres and ensuring smooth operations through strong communication and organisational skills. Adept at handling customer inquiries, managing bookings, and coordinating with team members to enhance guest experiences.
Overview
2
2
years of professional experience
19
19
years of post-secondary education
Work history
Front of house staff
Dukeries
Worksop, Nottinghamshire
10.2023 - 06.2025
- Coordinated with other front-of-house staff for efficient operations during peak hours.
- Complied with health regulations at all times, contributing to a safe work environment.
- Facilitated seamless communication between kitchen staff and customers for special dietary requirements.
- Ensured cleanliness in dining areas with regular inspections.
- Collaborated with back-of-house staff to ensure timely food delivery.
- Handled till operations efficiently, reducing queue times.
Education
GCSEs - Maths
Heritage High School
Worksop, Nottinghamshire 09.2018 - 06.2023
GCSEs - English Language
Heritage High School
Worksop, Nottinghamshire 09.2018 - 06.2023
GCSEs - English Literature
Heritage High School
Worksop, Nottinghamshire 09.2018 - 06.2023
GCSEs - Biology
Heritage High School
Worksop, Nottinghamshire 09.2018 - 06.2023
Skills
- Upbeat attitude
- Patience and tolerance
- Positive mindset
- Food hygiene awareness
- Till Knowlege
Affiliations
- Fashion
- Reading
- Exercise
- Baking
References
References available upon request.
Timeline
Front of house staff
Dukeries
10.2023 - 06.2025
GCSEs - Maths
Heritage High School
09.2018 - 06.2023
GCSEs - English Language
Heritage High School
09.2018 - 06.2023
GCSEs - English Literature
Heritage High School
09.2018 - 06.2023
GCSEs - Biology
Heritage High School
09.2018 - 06.2023
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<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill