Tomas Dorey
Horley,Surrey
Summary
Dedicated Front of House staff member with a strong focus on customer satisfaction and hygiene. Skilled in effective communication and team collaboration to deliver seamless service.
Overview
4
4
years of professional experience
Work History
Front of House staff
Gatwick Manor
Crawley, West Sussex
03.2023 - Current
- Managed food preparation and delivery for tables to enhance dining experience.
- Clean tables to maintain a hygienic environment and enhance customer satisfaction.
- Assisted customers with drink selections.
Maintained cleanliness and organisation of bar area.
Supported team members during busy service periods. - Processed payment transactions efficiently to ensure customer satisfaction and seamless service.
- Executed comprehensive cleaning duties to maintain hygiene and organisation within the environment.
- Ensure customer satisfaction by providing exceptional service and support.
- Facilitated support for staff members to enhance teamwork and collaboration.
- Facilitated courteous interactions with fellow guests to cultivate a welcoming environment.
Videographer
self employed
Horley, surrey
04.2022 - Current
- Assisted in organising schedules for production activities.
- Utilised appropriate tools and materials for job tasks.
- Supported timely delivery of projects by prioritising tasks effectively to meet client expectations.
- Facilitated technical setup of lighting and sound for each shot.
- Aided in editing raw footage using industry-standard software for compelling narratives.
- Configured microphones, cameras, and output devices to meet technical requirements.
- Tested audio and visual signals before broadcasting to verify quality and establish optimum levels.
Education
NVQ Level 2 - media study's, art and design, Maths, English
east surrey college
redhill01-2023
GCSEs - photography ,English, Maths, Physical Education, Geography, Religious Education, science
Oakwood School
Horley01-2018
Skills
- Customer service
- Team collaboration
- Time management
- Food safety
- Payment processing
- Video editing
- Customer interaction
- Positive attitude
- Cleanliness maintenance
- Teamwork
- Customer service excellence
- Positive and approachable
- Patient and calm nature
- Punctuality
- Cleanliness and hygiene
- Creative thinking
- Patience and tolerance
- Highly responsible and reliable
- Table service
- Cleaning and sanitation
- Patience under pressure
- Clear communication
- Listening attentively
Timeline
Front of House staff
Gatwick Manor
03.2023 - Current
Videographer
self employed
04.2022 - Current
NVQ Level 2 - media study's, art and design, Maths, English
east surrey college
GCSEs - photography ,English, Maths, Physical Education, Geography, Religious Education, science
Oakwood School