Lauren Parsons
Cardiff,Cardiff
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Diligent shop team member skilled with customer communication and questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
2
2
years of professional experience
24
24
years of post-secondary education
Work history
Retail Sales Associate
Sheffs
Cardiff, Cardiff
2020.03 - 2022.06
- Championed highest level of professionalism and expertise in communication and teamwork.
- Assisted in timely, accurate completion of markdowns, re-tickets, and RTVs.
- Worked closely with stock team to guarantee product availability and meet client requests.
- Maintained display and organisation of department based on visual merchandising guidelines.
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
- Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
- Provided management constant feedback on client activity and market trends for informed decision-making.
- Actively participated in daily and department meetings, providing insights and recommendations.
- Explained product benefits maximising customer engagement while driving sales.
- Operated cash registers with accuracy and processed cash and card transactions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Maintained orderly store to provide customers with pleasant shopping experience.
Education
pathway to a degree - business
Cardiff University (Prifysgol Caerdydd)
Cardiff 2019.10 - 2020.05
GCSEs - maths
Whitchurch High School
Cardiff 2013.09 - 2018.05
GCSEs - english
Whitchurch High School
Cardiff 2013.09 - 2018.05
GCSEs - physics
Whitchurch High School
Cardiff 2013.09 - 2018.05
GCSEs - chemistry
Whitchurch High School
Cardiff 2013.09 - 2018.05
GCSEs - biology
Whitchurch High School
Cardiff 2013.09 - 2018.05
postgraduate degree - business management
Cardiff University (Prifysgol Caerdydd)
Cardiff 2021.09 -
Skills
- Outstanding customer service
- Customer service oriented
- Self-motivated
- Outgoing and enthusiastic
- Confident communicator
- Energetic self-starter
Languages
English
Native
Timeline
postgraduate degree - business management
Cardiff University (Prifysgol Caerdydd)
2021.09 -
Retail Sales Associate
Sheffs
2020.03 - 2022.06
pathway to a degree - business
Cardiff University (Prifysgol Caerdydd)
2019.10 - 2020.05
GCSEs - maths
Whitchurch High School
2013.09 - 2018.05
GCSEs - english
Whitchurch High School
2013.09 - 2018.05
GCSEs - physics
Whitchurch High School
2013.09 - 2018.05
GCSEs - chemistry
Whitchurch High School
2013.09 - 2018.05
GCSEs - biology
Whitchurch High School
2013.09 - 2018.05