Shopna Begum

Duties include:

➢ checking customers in and out of fitting rooms

➢ helping customers when assistance required

➢ operating the tills

➢ tidying the shop floor

➢ dealing with different transactions

Duties include:

➢ checking customers in and out of fitting rooms

➢ helping customers when required

➢ keeping each department area tidy

➢ dealing with returns and exchanges

Duties include:

➢ till operation

➢ keeping shelves filled up with stock

➢ helping customers when assistance required

Duties include:

➢ taking orders over the phone and inputting customers details onto the systerm

➢ dealing with customer complaints and problems

➢ taking payment details

➢ replying to customer support emails

➢ processing refunds and credits

➢ dealing with returns/exchanges and missing/lost items

Duties include:

➢ checking customers in and out of fitting rooms and helping them choose a great outfit and give advice

➢ helping customers with assistance

➢ keeping the shop floor and womens fitting rooms are kept clean and tidy

➢ till operation

➢ helping supervisor when required

➢ marking down items

➢ refilling stock on the shop floor that are almost sold out

➢ stock taking on the shop floor

Duties include:

➢ booking appointments for customers

➢ dealing with customers’ complaints and queries

➢ inputting data onto the internal system

➢ selling the company’s products

➢ maintaning a professional manner

➢ dealing with credit and debit card transactions

➢ outbound calling customers to book their appointment they made online