Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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Latitia Wheatley

Latitia Wheatley

Calne,Wiltshire

Summary

Proactive and compassionate Health & Social Care Leader with over 14 years' experience spanning residential, nursing, and mental health crisis services. Skilled in leading teams, driving compliance with CQC standards, improving service quality, and safeguarding vulnerable individuals. Holds a Level 5 Diploma in Leadership for Health and Social Care, with a proven track record of service improvement, team development, and crisis intervention. Committed to improving patient outcomes and operational efficiency. Looking for part time work, alongside permanent, part time position at S&G Mind.

Overview

15
15
years of professional experience
2023
2023
years of post-secondary education

Work history

Mental Health Service Manager

Swindon & Gloucestershire Mind
05.2023 - 08.2025
  • Leads an out-of-hours ‘calming cafe' service supporting individuals in or approaching mental health crisis, reducing reliance on A&E and acute mental health services.
  • Manages and mentors a team of Wellbeing Advisors to deliver crisis intervention and support.
  • Implements service processes to improve client safety and outcomes.
  • Leading and managing a telephone support and face to face service delivery.

Registered Nursing Home Manager

Voyage Care
03.2022 - 04.2023
  • CQC Registered Manager.
  • Managed a nursing home for individuals with learning disabilities, mental health needs, and physical disabilities.
  • Led a multidisciplinary team of nurses, deputies, and support staff.
  • Achieved service compliance and high audit scores through improved processes.

Home Manager (Improvement)

Active Care Group
12.2021 - 02.2022
  • Hired to strengthen compliance and audit outcomes for children's and young adults' care service.

Dual Registered Manager

Voyage Care
11.2019 - 12.2021
  • CQC Registered Manager for two residential homes for people with learning disabilities, autism, and mental health needs.
  • Delivered high-quality, person-centred care in line with regulatory standards.


Head of Care

The Orders of St John Care Trust
09.2019 - 11.2019
  • Supervised care delivery, updated care plans, and enhanced resident engagement activities.

Deputy Home Manager

Voyage Care
06.2017 - 09.2019
  • Supported the Registered Manager in service leadership, CQC compliance, budgeting, and HR management.

Various leadership and care roles

01.2011 - 01.2017
  • Including Assistant Head of Care and Senior Carer in specialist dementia care settings.

Education

Level 2 Certificate - Mental Health First Aid

Learning Curve

Level 5 Diploma - Leadership for Health & Social Care (Adults' Residential Management)

Lifetime Training

Level 3 Diploma - Health & Social Care (Dementia Pathway)

Chippenham College

Level 2 Diploma - Team Leading & Management

Chippenham College

Intermediate Apprenticeship - Adult Social Care

Chippenham College

Skills

  • Leadership of residential, nursing, and mental health services
  • CQC compliance & Good governance
  • Leading a team of up to 40 people
  • Safeguarding
  • Quality assurance
  • Service improvement
  • Audit management
  • Risk assessment
  • Care planning
  • Staff recruitment & retention
  • Training
  • Supervision
  • Budget management
  • Resource allocation
  • Crisis support & Safety planning
  • Mental health interventions
  • Strong stakeholder engagement
  • Partnership working & building

Personal Information

Hobbies: Keen learner with a passion for professional development, Reading, Horse riding, Travel, Enjoys exploring new cultures and spending time with family and friends

Timeline

Mental Health Service Manager

Swindon & Gloucestershire Mind
05.2023 - 08.2025

Registered Nursing Home Manager

Voyage Care
03.2022 - 04.2023

Home Manager (Improvement)

Active Care Group
12.2021 - 02.2022

Dual Registered Manager

Voyage Care
11.2019 - 12.2021

Head of Care

The Orders of St John Care Trust
09.2019 - 11.2019

Deputy Home Manager

Voyage Care
06.2017 - 09.2019

Various leadership and care roles

01.2011 - 01.2017

Level 5 Diploma - Leadership for Health & Social Care (Adults' Residential Management)

Lifetime Training

Level 3 Diploma - Health & Social Care (Dementia Pathway)

Chippenham College

Level 2 Diploma - Team Leading & Management

Chippenham College

Intermediate Apprenticeship - Adult Social Care

Chippenham College

Level 2 Certificate - Mental Health First Aid

Learning Curve

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Latitia Wheatley