Lauren Brown
Hampshire Hospital Foundation Trust
Woking,Surrey
Summary
Purpose-driven transformation leader with a record of strengthening workforce planning, clinical governance, and quality improvement within maternity services. Lead safe staffing strategies, recruitment, and staff development across community and clinical environments. Combine digital transformation experience (BadgerNet EPR and ESR) with complex organizational redesign to deliver sustainable change under pressure.
1
Certificate
12
Years of experience
Work History
Matron for Workforce and Education
3 Years 3 Months- Strategic Workforce & Fiscal Governance: Led establishment design, e-rosters, and headroom for 310 WTE (~400 headcount, 11 pay bands) managing an £18M+ budget; delivered bi-annual Board papers and safe-staffing reports.
- Recruitment & Retention Transformation: Slashed turnover from 14% to 7%, reduced vacancies from 6.6% to 1.2%, and cut time-to-hire by 4 weeks via TRAC panels, stay conversations, exit analytics, and HEE retention funding.
- Business Development & Bidding: Authored winning business cases for HEE regional training funds and NHSE funding to uplift support workers into qualified posts.
- Digital & Governance Leadership: Co-led ESR implementation, chaired cross-specialty education boards achieving >90% CNST compliance, and managed HR capability/conduct investigations.
- Quality & Clinical Safety: Investigated incidents (RCA), led post-safety event QI initiatives, and maintained active clinical credibility in high-risk obstetrics
Matron for Community and Antenatal Clinic
1 Year- Organisational Redesign & Culture Shift: Restructured community maternity from 1 team into 3 specialised sub-teams and a Maternity Hub; co-created team charters, reconfigured workspace, and adjusted clinic admin timings, dropping quarterly staff sickness from 40% to 0.5% in 9 months.
- Targeted Pathway Redesign: Repurposed a Continuity of Care team to focus on vulnerable women and safeguarding priorities; improved access, continuity, and home visiting capacity.
- Award-Winning QI: Executed a PDSA project raising domestic abuse screening from
- Public Health Innovation: Built a smoking cessation service expanding referral compliance (55.2% to 97.2%) and quit rates (8% to 23%).
- Governance & Financial Management: Oversaw CQC/Saving Babies' Lives compliance, delegated operational budgets, Cost Improvement Plans (CIP), and line-managed Band 7 managers.
Antenatal Clinic and DAU Team Leader
1 Year 1 Month- Advanced Practice & Triage: Conducted advanced clinical assessments for complex antenatal complications, leading triage across assessment centres and embedding evidence-based high-risk care pathways.
- Service Extension & Consultation: Led formal staff consultations to extend DAU operational hours, optimising throughput, embedding BSOTS triage systems, and expanding outpatient assessment capacity.
- Operations & Team Leadership: Coordinated daily staffing, managed contracted hours, sickness absence, recruitment, and appraisals for midwives and Band 6 staff; served on management on-call rotas.
- Governance, Risk & Safeguarding: Led local risk reviews, RCA incident investigations, and Duty of Candour execution; embedded Level 3/4 safeguarding and domestic abuse protocols.
- Business Planning & Quality: Analysed service trends to inform business planning, compiling quarterly governance reports and action plans to sustain continuous service improvement.
Antenatal Clinic Sister
1 Year 2 Months- Covid-19 Leadership & Virtual Clinic Rollout: Took post at lockdown onset; established virtual clinics overnight for low-risk women and within 1 month trust-wide, designing a clinical risk-stratification template to determine virtual eligibility.
- Infection Control & Patient Safety Pathways: Minimized footfall via entry screening, temperature checks, and mask protocols; established dedicated isolation pathways for Covid-positive patients and leveraged social media to communicate safety changes.
- Operational Leadership & Change Communication: Provided daily oversight of antenatal operations, electronic rosters, and high-paced national guidance updates, maintaining transparent communication to calm and support staff during rapid changes.
- Governance, Quality & Safeguarding: Led Datix risk updates, incident investigations, and formal complaint resolutions; aligned daily practices with CQC, NICE, and Better Births standards while embedding safeguarding protocols.
Clinical Practice Educator
3 Years 9 Months- Digital Transformation Lead (BadgerNet EPR): Directed trust-wide rollout of BadgerNet EPR as Super-User and Lead Trainer, designing training modules and leading digital change management.
- Human Factors & Emergency Training: Redesigned PROMPT simulation around Human Factors, fostering open dialogue on how teams feel during emergencies to boost psychological safety and performance.
- Preceptorship Transformation & Inclusion: Revamped preceptorship pathways, improving 1-year retention from 70% to 92% and expanding annual intake sixfold (5 to 30 starters); commissioned BAME development programs and paramedic engagement days.
- QI & Education Governance: Translated weekly incident trends, audits, and complaints into structured learning themes; managed education budgets, TNAs, and training pipeline capacity.
- HEI Alignment: Represented the Trust at regional and university forums.
Midwife
1 Year 9 Months- Provide autonomous evidence-based antenatal care across clinic and community settings.
- Identified and escalated complex maternal obstetric or medical conditions across teams promptly.
- Support early pregnancy care through triage assessments and screening option guidance.
- Provided autonomous intrapartum care for low-risk labor, including water birth.
- Delivered compassionate continuous intrapartum care across home birth centre settings.
- Facilitate normal birth experiences using water birth and non-pharmacological pain management.
- Monitored postpartum recovery during postnatal appointments and recorded clinical observations carefully. Supported infant feeding by giving practical guidance and resolving feeding problems. Assessed maternal mental health using validated screening and follow-up conversations.
- Provide structured postnatal care in hospital wards and community settings.
- Provided comprehensive infant feeding support, guiding breastfeeding techniques for mothers.
- Coordinated safe, timely care transfers to health visiting teams and GPs.
- Safeguarding children and vulnerable adults through domestic abuse advocacy services.
- Advocate for vulnerable women and families by identifying safeguarding risks and documenting plans.
- Adhere strictly to NMC Code, Caldicott principles and Trust governance policies.
- Served as practice assessor, supervising mentorship for student midwives and preceptees.
- Provided comprehensive support for infant feeding choices, guiding breastfeeding techniques.
- Performed routine neonatal checks, completing newborn and infant physical examinations (NIPE).
- Coordinated safe, timely transfers of care to health visiting teams and GPs.
- Advocate for vulnerable women and families, identifying safeguarding risks and documenting plans.
- Adhered strictly to NMC code guidelines, Caldicott principles, clinical governance policies.
- Served as practice assessor and supervisor, mentoring student midwives and preceptees.
Education
MSc - Advanced Clinical Practice
GPA: Merit
Non-Medical Prescribing (V300) Level 7
GPA: Merit
Advanced Assessment of the Newborn Level 7
GPA: Distinction
Edward Jenner Award
GPA: Pass
Mentorship Level 7
GPA: Pass
BSc Hons - Midwifery Studies
GPA: First
Skills
Strategic Workforce Transformation & Establishment Design: Expert in Birthrate+ modeling
NHS People Plan alignment
and long-term establishment planning across multi-site services.
Multi-Site E-Rostering & Headroom Management: Optimizing safe-staffing levels
roster efficiency
and headroom allocation (target 25%) across complex shift patterns.
Fiscal Governance & Operational Budget Oversight: Managing multi-million-pound operational budgets (£18M+)
ensuring financial compliance
controls
and resource optimization.
Cost Improvement Plan (CIP) Execution: Designing and implementing sustainable Cost Improvement Plans to maximize efficiency without compromising quality.
Workforce Analytics & Reporting: Leveraging PowerBI
QlikView
ESR
HealthRoster
and TRAC data to track key performance indicators
vacancies
turnover
and time-to-hire.
Business Case Formulation & Commercial Bidding: Authoring high-impact business cases and securing competitive funding (HEE regional training funds
NHSE workforce uplift grants).
Target Operating Model (TOM) Design: Leading organizational restructuring
service pathway redesign
and formal staff consultations.
Partnership Building & HEI Collaboration: Partnering with Higher Education Institutions (HEIs) and system partners (ICS/LMNS) to expand student placements and future-proof talent pipelines.
Cross-System Stakeholder Management: Building consensus across multidisciplinary teams
executive boards
and external regulatory bodies.
Operational Service Leadership: Directing large-scale healthcare operations
clinical assessment units
and multi-site community/outpatient services.
Healthcare Digital Transformation & EPR Implementation: Super-User and Lead Trainer for Electronic Patient Record (EPR) rollouts (e.g.
BadgerNet
ESR)
driving digital adoption and workflow optimization.
Virtual Care & Pathway Innovation: Rapidly establishing virtual clinics
digital triage pathways (BSOTS)
and agile crisis response frameworks (Covid-19 response).
People Leadership & Performance Management: Direct line management
talent development
performance appraisals
and HR casework (capability
conduct
grievance).
Culture Transformation & Psychological Safety: Fostering collaborative
psychologically safe workplaces through co-created team charters and open feedback loops.
Human Factors & Interprofessional Training: Redesigning emergency simulation programs (PROMPT) around human factors to enhance cross-disciplinary team dynamics.
Staff Retention & Wellbeing Strategies: Designing targeted retention pathways (stay conversations
exit analytics) that significantly reduce sickness absence and staff turnover.
Equality
Diversity & Inclusion (EDI): Commissioning professional development programs for ethnic minority staff and championing inclusive recruitment practices.
Quality Improvement (QI) Methodology: Leading Plan-Do-Study-Act (PDSA) quality improvement initiatives (MSc dissertation focus) that deliver measurable clinical and operational outcomes.
Regulatory Compliance & Inspection Readiness: Ensuring ongoing compliance with CQC standards
Saving Babies' Lives Care Bundles
and national safety frameworks.
Board-Level Governance & Reporting: Authoring bi-annual Trust Board papers
CNST safety compliance reports
and monthly safe-staffing returns.
Root Cause Analysis (RCA) & Incident Management: Investigating clinical and operational incidents (Datix)
conducting RCAs
managing complaints
and executing Duty of Candour.
Advanced Clinical Assessment & Decision-Making: Expertise in advanced health assessment
complex case management
and independent non-medical prescribing (V300
NIPE).
Safeguarding & Vulnerable Population Advocacy: Applying Level 3/4 safeguarding frameworks
domestic abuse support pathways
and multi-agency advocacy.
Patient Experience & Public Health Initiatives: Designing user-led service improvements
expanding public health services (smoking cessation)
and leveraging service-user feedback.
Certification
Professional registration with NMC UK
Registration number: 13B0572E
Expiry / renewal date: 31/08/2027
Timeline
Matron for Workforce and Education
Hampshire Hospital Foundation Trust
07.2023 - Current
Matron for Community and Antenatal Clinic
Hampshire Hospital Foundation Trust
07.2022 - 07.2023
Antenatal Clinic and DAU Team Leader
Ashford and St Peter's Foundation Trust
06.2021 - 07.2022
Antenatal Clinic Sister
Frimley Health Foundation Trust
04.2020 - 06.2021
Clinical Practice Educator
Ashford and St Peter's Foundation Trust
07.2016 - 04.2020
Midwife
Ashford and St Peter's NHS Foundation Trust
10.2014 - 07.2016
University of Surrey
MSc from Advanced Clinical Practice
University of Surrey
Non-Medical Prescribing (V300) Level 7
University of Surrey
Advanced Assessment of the Newborn Level 7
NHS Leadership Academy
Edward Jenner Award
University of Surrey
Mentorship Level 7
University of Surrey
BSc Hons from Midwifery Studies
Work Preference
Work Type
Full timeContract workConsultingLocation Preference
On-siteRemoteHybridLocation:
Woking, SurreyOpen to relocation:
NoNHS service
- NHS service
- Start date of continuous NHS service: October 2014
Training courses attended
- Training courses attended
- Course title: Good Clinical Practice in Research (GCP), Training provider: ASPH, Duration: 1 Day, Year completed: 2015 and 2022
- Course title: Safeguarding Supervision, Training provider: In-Trac, Duration: 2 Days, Year completed: 2016
- Course title: PROMPT T3 (Train the Trainer), Training provider: PROMPT, Duration: 1 Day, Year completed: 2017
- Course title: Advanced CTG Interpretation, Training provider: Babylifeline, Duration: 2 Days, Year completed: 2017
- Course title: Simulation Facilitators, Training provider: SimFact, Duration: 2 Days, Year completed: 2017
- Course title: Human Factors in Healthcare Trainers Course, Training provider: GlobalAir, Duration: 5 Days, Year completed: 2018
- Course title: Recruitment and Selection, Training provider: ASPH, Duration: 1 Day, Year completed: 2018
- Course title: Trust Mandatory Update Programme, Training provider: ASPH, Duration: 3 Days, Year completed: 2022