Lauren Brown
Hampshire Hospital Foundation Trust
Woking,Surrey
Work Preference
Work Type
Full timeContract workConsultingLocation Preference
On-siteRemoteHybridLocation:
Woking, SurreyOpen to relocation:
NoSummary
Maternity leader with a strong background in workforce planning, education, clinical governance, and quality improvement. Brings experience across antenatal, community, and clinical practice settings, with a focus on safe staffing, staff development, recruitment, and service improvement that supports both women and multidisciplinary teams.
2
Certification
12
Years of experience
Work History
Matron for Workforce and Education
3 Years 3 Months- Achieved improved safe staffing through balanced multi-site maternity roster scheduling decisions.
- Owned departmental staffing and training budget management, coordinating plans to maintain headroom.
- Delivered governance-ready safe-staffing reporting through monthly reports and bi-annual board papers.
- Chaired recruitment panels via TRAC and represented the Trust across regional workforce networks to build a sustainable recruitment pipeline.
- Led retention initiatives by conducting stay conversations, analyzing exit trends, and allocating HEE retention funding to drive staff satisfaction and well-being.
- Enforced consistent HR policies across the workforce, managing formal investigation stages for capability, conduct, and grievance matters.
- Aligned Training Needs Analyses (TNA) with service priorities, leading multidisciplinary training programmes across medical devices, human factors, and obstetric emergencies.
- Partnered with Higher Education Institutions (HEIs) and the Local Maternity and Neonatal System (LMNS) to maximise student midwife placements and future-proof staffing pipelines.
- Maintained clinical credibility in high-risk obstetrics and normal midwifery while actively participating in the senior manager on-call rota.
- Directed maternal clinical audits and led multi-professional quality improvement initiatives following safety events to embed continuous learning.
- Investigated operational and clinical incidents to identify root causes, producing detailed reports and actionable recommendations to sustain high-quality care.
- Line managed Ward Manager Assistants, reinforcing Trust roster policy compliance, conducting appraisals, and overseeing performance management.
- Led multi-professional quality improvement initiatives following safety events to embed continuous learning.
- Investigated operational and clinical incidents to identify root causes, producing detailed reports and actionable recommendations to sustain high-quality care.
Matron for Community and Antenatal Clinic
1 Year- Exercised 24-hour operational quality oversight across community maternity environments and teams.
- Improved access to postnatal care and strengthened continuity of care pathways through community transformation.
- Owned CQC compliance, infection prevention and control, and cleanliness across community sites.
- Improved practice quality by maintaining clinical visibility and supporting complex evidence-based assessments.
- Owned delegated workforce and clinical resource budget management under standing financial instructions.
- Developed and implemented annual Cost Improvement Plans (CIP) to optimise resource utilisation and ensure financial sustainability across community services.
- Managed clinical capacity proactively to meet service demand, overseeing procurement, safety training, and repair for departmental equipment.
- Directly line-managed Band 7 Clinical Managers, conducting annual performance appraisals and implementing systems to ensure full appraisal coverage across all community staff.
- Recruited and inducted community team members, establishing processes to optimise team performance and retention.
- Collaborated with Practice Development teams to align Training Needs Analyses (TNA) with annual development plans for community midwifery and nursing staff.
- Partnered with lead clinicians to monitor performance against key quality indicators, embedding a culture of continuous improvement.
- Led Root Cause Analysis (RCA) investigations into clinical incidents and formal complaints, formulating timely responses and ensuring learning was implemented to improve care.
- Established systems to gather and analyse women and family feedback, leveraging service-user insights to inform service redesign and enhance care delivery.
- Developed and audited evidence-based clinical procedures and guidelines to comply with national standards, including the Saving Babies' Lives Care Bundle.
- Improved maternal and fetal safety by closely monitoring conditions during pregnancy and labour.
Antenatal Clinic and DAU Team Leader
1 Year 1 Month- Acted as advanced practitioner, conducting comprehensive clinical assessments for antenatal complications.
- Owned evidence-based clinical pathways for safe, effective high-risk pregnancy care.
- Improved clinical decision-making by offering specialist resource and advanced practitioner expertise.
- Owned clinical triage leadership across maternity assessment centres and antenatal clinics.
- Coordinated daily operational activities, optimising staff deployment, managing contracted hours, and overseeing sickness absence in line with Trust guidelines.
- Managed midwives and Band 6 team members, fostering conduct and team cohesion.
- Facilitated recruitment, selection, and interviewing of clinical staff, conducting annual appraisals to support professional development.
- Participated in the maternity management on-call rota, providing intrapartum, antenatal, and postnatal care across clinical settings.
- Led implementation training and ongoing maintenance for BSOTS in DAU and triage areas.
- Coordinated action plans and compiled evidence to support service improvement, providing quarterly performance reports and updates for governance meetings.
- Led local risk assessments, participated in area risk reviews in collaboration with intrapartum matrons, and ensured recommended actions from risk investigations were fully embedded to reduce incidents.
- Fostered a just, open culture of incident reporting, adhering to Duty of Candour guidelines, investigating complaints, and implementing corrective actions to enhance service quality.
- Analyzed service trends and supported business planning and operational development across the Maternity Service.
- Worked collaboratively with Practice Education Teams and PMAs to support student midwives, healthcare assistants, and junior staff, facilitating clinical supervision and learning.
- Upheld strict safeguarding standards for children and vulnerable adults, embedding domestic abuse support and multi-agency working protocols.
Antenatal Clinic Sister
1 Year 2 Months- Improved antenatal care quality by aligning leadership priorities with midwifery management.
- Achieved safe, effective personalised clinical pathways through ongoing supportive clinic collaboration.
- Provide clinical and managerial leadership for antenatal clinic operations and visibility.
- Oversaw daily staffing and deployment using electronic rostering systems, effectively managing contracted hours, sickness, absence, and daily service needs.
- Managed complex and high-risk antenatal cases, assessing multi-factorial clinical situations and collaborating across multi-agency teams.
- Advocated for vulnerable families by embedding safeguarding protocols for adults and children, as well as domestic abuse support pathways.
- Facilitated compassionate communication regarding antenatal, intrapartum, and postnatal choices, respecting cultural and spiritual values of women and families.
- Took an active role in investigating formal complaints, implementing corrective actions, and adjusting clinic practices to continuously improve patient experience.
- Kept clinical teams updated on national and local initiatives, aligning daily clinic practices with CQC, NICE, and Better Births standards.
- Set, monitored, and maintained evidence-based midwifery care guidelines in conjunction with Senior Midwives and Matrons.
- Run clinical audit implementation risk management using established governance and reporting routes. Record incidents during audit rollout and submit Datix risk updates promptly. Investigate complaints and drive corrective action through risk reporting processes.
- Identified education and development needs across clinic staff, facilitating in-service training and participating in clinical supervision.
- Managed clinic stocks, supplies, and medical equipment maintenance, ensuring safety and cost-effectiveness in resource utilisation.
- Conducted regular team meetings to promote transparent communication, user feedback discussions, and service change initiatives.
Clinical Practice Educator
3 Years 9 Months- Planned and delivered multidisciplinary prompt education programme and mandatory training frameworks.
- Optimised pre-registration student placements and preceptorship programmes to build placement capacity.
- Nurture positive learning environments through student supervision, coaching, and assessment.
- Taught coaching skills across maternity workforce to support supervision and assessment.
- Drove quality improvement and governance through weekly incident and complaint learning themes.
- Catalysed practice change by embedding evidence from audits, national reports, complaints trends.
- Own training pipeline analysis and capacity planning to support recruitment and induction workflows.
- Demonstrate clinical excellence through role modelling, supporting emergency obstetric response and normal births.
- Delivered high-standard, evidence-based clinical midwifery care, acting as a clinical role model across practice environments.
- Provided clinical expertise and leadership during obstetric and medical emergencies, as well as supporting normal birth skills (water birth, perineal suturing, fetal monitoring, IV therapy).
- Managed performance, absence monitoring, and HR management for maternity clinical education team.
- Provided direct line management, guidance, and professional development for members of the Practice Development / Maternity Clinical Education Team.
- Achieved effective HR operations through performance appraisals, absence monitoring, and recruitment panels.
- Represented the Trust’s professional interests at interagency, regional, and university forums, deputising for senior midwifery leadership.
- Conducted personnel management activities including performance appraisals, absence monitoring, recruitment panels, and first-line HR policy application (capability, conduct, grievance).
- Maintained financial planning and resource controls within the education area, identifying potential cost improvements and ensuring efficient resource utilisation.
Midwife
1 Year 9 Months- Provide autonomous evidence-based antenatal care across clinic and community settings.
- Identified and escalated complex maternal obstetric or medical conditions across teams promptly.
- Support early pregnancy care through triage assessments and screening option guidance.
- Provided autonomous intrapartum care for low-risk labor, including water birth.
- Delivered compassionate continuous intrapartum care across home birth centre settings.
- Facilitate normal birth experiences using water birth and non-pharmacological pain management.
- Monitored postpartum recovery during postnatal appointments and recorded clinical observations carefully. Supported infant feeding by giving practical guidance and resolving feeding problems. Assessed maternal mental health using validated screening and follow-up conversations.
- Provide structured postnatal care in hospital wards and community settings.
- Provided comprehensive infant feeding support, guiding breastfeeding techniques for mothers.
- Coordinated safe, timely care transfers to health visiting teams and GPs.
- Safeguarding children and vulnerable adults through domestic abuse advocacy services.
- Advocate for vulnerable women and families by identifying safeguarding risks and documenting plans.
- Adhere strictly to NMC Code, Caldicott principles and Trust governance policies.
- Served as practice assessor, supervising mentorship for student midwives and preceptees.
- Provided comprehensive support for infant feeding choices, guiding breastfeeding techniques.
- Performed routine neonatal checks, completing newborn and infant physical examinations (NIPE).
- Coordinated safe, timely transfers of care to health visiting teams and GPs.
- Advocate for vulnerable women and families, identifying safeguarding risks and documenting plans.
- Adhered strictly to NMC code guidelines, Caldicott principles, clinical governance policies.
- Served as practice assessor and supervisor, mentoring student midwives and preceptees.
Education
MSc - Advanced Clinical Practice
GPA: Merit
Non-Medical Prescribing (V300) Level 7
GPA: Merit
Advanced Assessment of the Newborn Level 7
GPA: Distinction
Edward Jenner Award
GPA: Pass
Mentorship Level 7
GPA: Pass
BSc Hons - Midwifery Studies
GPA: First
Skills
Strategic Workforce & Financial Leadership
Strategic Workforce Planning (Birthrate Plus
NHS People's Promise)
Multi-Site Roster Governance & Headroom Management (25% Headroom Target)
Budget management
Cost Improvement Plan (CIP) Development & Execution
Capacity & Pipeline Planning Data Analytics
Operational & Clinical Management
24-Hour Operational Service Leadership
Antenatal Clinic & Day Assessment Unit (DAU) / Triage Management
Electronic Staff Rostering & Absence Management (Trust Policy / TRAC)
Recruitment & Selection (Panel Chairing
Onboarding
HEE Retention Initiatives)
Direct Line Management & Staff Appraisals (Band 7 Managers
Ward Manager Assistants
Clinical Education Teams)
Clinical Expertise & Advanced Practice
High-Risk Obstetrics & Complex Antenatal Care Management
Advanced Clinical Assessment & Independent Prescribing
Triage system leadership
Postnatal care handover
Education
Practice Development & Mentorship
Training needs analysis
PROMPT Multidisciplinary Emergency Training Facilitation
Preceptorship Programme Leadership & Transition Management
Higher Education Institution (HEI) & Placement Capacity Management
Practice Supervision
Assessor Coaching & Staff Mentorship
Governance
Safety & Quality Improvement
CNST Safety Action Compliance & Safe-Staffing Board Paper Authoring
CQC Regulatory Standards Compliance & Inspection Readiness
Root Cause Analysis (RCA)
Incident & Complaint Investigation
Quality Improvement (QI) Project Leadership ("Theme of the Week")
Policy & Guideline Authoring (NICE
Saving Babies' Lives Care Bundle)
Clinical risk assessment
Safeguarding & Patient Advocacy
Safeguarding Children & Vulnerable Adults (Level 3/4 Application)
Continuity of care
Service User Feedback Analytics & Patient Experience optimisation
Certification
Professional registration with NMC UK
Registration number: 13B0572E
Expiry / renewal date: 31/08/2027
Training courses attended
- Training courses attended
- Course title: Good Clinical Practice in Research (GCP), Training provider: ASPH, Duration: 1 Day, Year completed: 2015 and 2022
- Course title: Safeguarding Supervision, Training provider: In-Trac, Duration: 2 Days, Year completed: 2016
- Course title: PROMPT T3 (Train the Trainer), Training provider: PROMPT, Duration: 1 Day, Year completed: 2017
- Course title: Advanced CTG Interpretation, Training provider: Babylifeline, Duration: 2 Days, Year completed: 2017
- Course title: Simulation Facilitators, Training provider: SimFact, Duration: 2 Days, Year completed: 2017
- Course title: Human Factors in Healthcare Trainers Course, Training provider: GlobalAir, Duration: 5 Days, Year completed: 2018
- Course title: Recruitment and Selection, Training provider: ASPH, Duration: 1 Day, Year completed: 2018
- Course title: Trust Mandatory Update Programme, Training provider: ASPH, Duration: 3 Days, Year completed: 2022
NHS service
- NHS service
- Start date of continuous NHS service: October 2014
- Months since most recent employment ended (if applicable):
Timeline
Matron for Workforce and Education
Hampshire Hospital Foundation Trust
07.2023 - Current
Matron for Community and Antenatal Clinic
Hampshire Hospital Foundation Trust
07.2022 - 07.2023
Antenatal Clinic and DAU Team Leader
Ashford and St Peter's Foundation Trust
06.2021 - 07.2022
Antenatal Clinic Sister
Frimley Health Foundation Trust
04.2020 - 06.2021
Clinical Practice Educator
Ashford and St Peter's Foundation Trust
07.2016 - 04.2020
Midwife
Ashford and St Peter's NHS Foundation Trust
10.2014 - 07.2016
University of Surrey
MSc from Advanced Clinical Practice
University of Surrey
Non-Medical Prescribing (V300) Level 7
University of Surrey
Advanced Assessment of the Newborn Level 7
NHS Leadership Academy
Edward Jenner Award
University of Surrey
Mentorship Level 7
University of Surrey
BSc Hons from Midwifery Studies