Lamin Marong Dampha
Leeds,Leeds
Summary
Dedicated professional with expertise in handling difficult customers and cash management, ensuring seamless customer service and efficient order taking. Demonstrates clear communication, punctuality, and reliability, consistently maintaining patience and composure in high-pressure situations. Committed to enhancing customer satisfaction through dependable service delivery while seeking opportunities for career advancement in customer relations.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
5
5
years of post-secondary education
Work history
Waiter
Catch-up community cafe
Leeds, England
- Delivered outstanding customer service by efficiently processing orders and responding to inquiries.
- Maintained cleanliness and organisation of dining area to improve guest experience.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted in kitchen operations, including order taking and preparing coffee and pastries.
- Greeted each customer warmly, creating a friendly shopping environment.
Education
GCSEs -
Mount St Marys
Leeds 09.2020 - 06.2025
Skills
- Handling difficult customers
- Cash handling
- Customer Service
- Order taking
- Punctuality
- Clear communication
- Dependability and reliability
- Patience and composure
Affiliations
- Football
- cooking
- shopping
Languages
English
Intermediate
Timeline
GCSEs -
Mount St Marys
09.2020 - 06.2025
Waiter
Catch-up community cafe