Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Laila Cunningham

Laila Cunningham

Tranent

Summary

Dedicated professional with a strong foundation in customer service and team collaboration, demonstrating exceptional communication skills and problem resolution abilities. Proven expertise in cash handling and health and safety regulations, ensuring efficient operations and compliance. Known for a friendly demeanour, patience with customers, and flexibility in working hours, contributing to a positive workplace environment. Career goals include advancing within the customer service sector while continuing to enhance skills in product stocking and basic mathematics.

Overview

2027
2027
years of professional experience

Work History

Bar Staff Member/front of house

The Law
North berwick
07.2026 - Current
  • Took customer orders and prepared drinks following best practices for each type.
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
  • Washed and put away glassware after customer use, maintaining ready stock for customer service.
  • Processed payments efficiently, using cash registers and card payment systems accurately.
  • Conducted ID checks in line with Challenge 25 rules and regulations.

School Work Experience

ABC Nursery
Tranent
10.2022 - Current
  • 1 week school work experience.
  • Music Department - all day Monday and a further 4 periods as a classroom assistant with the lower school pupils.
  • Collaborated with team members to achieve target results.

Participant

Clark's Concert Party
- Current

Customer Service Cashier

Thompsons of tranent
Tranent , East lothian
04.2024 - 07.2026
  • Collaborated with team members to maintain high cleanliness standards in checkout areas.
  • Processed financial transactions using cash registers and card machines, ensuring accurate handling of payments.
  • Trained new staff on cashier duties, promoting a culture of excellence and teamwork.
  • Offered recommendations on products based on customer needs and preferences, enhancing shopping experience.

Education

National 5 - English, Spanish, Biology, Music

Musselburgh Grammar School
Musselburgh
08-2026

National 4 - English, Music, Chemistry, Spanish, Biology

Musselburgh Grammar School
Musselburgh
08-2026

National Five - Gateway to Healthcare

Edinburgh college
East lothian
01-2024

National Five - Preparation for aviation

Edinburgh college
Granton
01-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Cash handling
  • Communication skills
  • Health and safety
  • Problem resolution
  • Punctual
  • Communication
  • Patience with customers
  • Till and cash handling
  • Verbal communication
  • Friendly demeanour
  • Patience and tolerance
  • Flexible working hours
  • Health and Safety regulations
  • Product stocking
  • Basic mathematics

References

MR NISBET, CL GUIDANCE, MUSSELBURGH GRAMMAR, 86 INVERESK ROAD, MUSSELBURGH, EH, 21 7BA

Timeline

Bar Staff Member/front of house

The Law
07.2026 - Current

Customer Service Cashier

Thompsons of tranent
04.2024 - 07.2026

School Work Experience

ABC Nursery
10.2022 - Current

Participant

Clark's Concert Party
- Current

National 5 - English, Spanish, Biology, Music

Musselburgh Grammar School

National 4 - English, Music, Chemistry, Spanish, Biology

Musselburgh Grammar School

National Five - Gateway to Healthcare

Edinburgh college

National Five - Preparation for aviation

Edinburgh college

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Laila Cunningham