Summary
Overview
Work history
Education
Skills
Websites
Affiliations
About Me
References
Timeline
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Kyran Wiles

Stonnall,Staffordshire

Summary

A dedicated professional with a strong foundation in customer service and interpersonal communication. Demonstrates exceptional patience endurance, composure under pressure, and multitasking efficiency. Proficient in money handling, food safety understanding, and product knowledge. Known for a positive attitude, calm demeanour, and effective customer engagement and product promotion.


Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in any position that is offered.

Overview

3
3
years of professional experience

Work history

Bartender

The Royal Oak
Stonnall, Staffordshire
07.2024 - 09.2025
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Recommended drinks to customers, increasing overall sales.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Collected, washed and put away glassware between guests.
  • Prepared ingredients and garnishes for cocktails and signature bar drinks.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.
  • Maintained ready supply of counter-top snacks for guests.

Pot Washer

The Swan at Stonnall
Stonnall, Staffordshire
04.2022 - 09.2022
  • Enhanced safety measures with adherence to manual handling techniques whilst moving heavy cookware.
  • Kept dishwashing area free from clutter, maximising space for more productive work.
  • Assisted in maintaining a well-ordered kitchen, resulting in increased productivity.
  • Worked collaboratively with the rest kitchen staff, fostering a positive working atmosphere.
  • Covered flexible shifts to meet overall team goals.

Education

GCSEs - Secondary Education

The Friary School
Lichfield, Staffordshire
09.2018 - 09.2023

National Level 3 Diploma - Sports Coaching

SMB Group - Brooksby College
Melton Mowbray, Leicestershire
09.2023 -

Skills

  • Patience endurance
  • Composure under pressure
  • Money handling
  • Food safety understanding
  • Social perceptiveness
  • Positive attitude
  • Customer engagement
  • Product promotion
  • Calm demeanour
  • Multitasking efficiency
  • Customer Service
  • Interpersonal communication
  • Product knowledge
  • Tactful complaint handling
  • Glassware cleaning

Affiliations

  • Rugby, Fitness going to the gym on a regular basis, Formula 1

About Me

Rugby has truly shaped my life in profound ways. I’ve been passionate about the sport since I first stepped onto the field at just 4 years old and have steadily advanced through the ranks. Now, I proudly play as No 10 for Longton Rugby Club. My training sessions are held twice a week, and we compete in league games every Saturday.

Sports have always been a significant part of my life – both playing and watching a variety of them brings me joy. Alongside rugby, I also enjoy hitting the gym and staying in shape.

References

References available upon request.

Timeline

Bartender

The Royal Oak
07.2024 - 09.2025

National Level 3 Diploma - Sports Coaching

SMB Group - Brooksby College
09.2023 -

Pot Washer

The Swan at Stonnall
04.2022 - 09.2022

GCSEs - Secondary Education

The Friary School
09.2018 - 09.2023
Kyran Wiles