Kyran Opie
Newcastle upon tyne,Tyne and wear
Summary
Dedicated and reliable professional with proven track record in customer service and safe driving. Possesses strong communication and problem-solving skills, ensuring smooth and pleasant journeys. Focused on delivering exceptional passenger experiences and operational excellence in [Desired Position] role.
Experienced in passenger transport with focus on safety and customer service. Capable of ensuring timely and comfortable journeys through strong navigational skills and attention to detail. Committed to maintaining high standards of vehicle cleanliness and compliance with all regulations.
Overview
10
10
years of professional experience
Work history
Coach driver
Jh coaches
Birtley, Durham
2024.07 - Current
- Maintained vehicle cleanliness for enhanced passenger experience.
- Followed pre-defined routes strictly; ensured timely arrival at each stop.
- Handled cash transactions for ticket fares efficiently, avoiding discrepancies in financial records.
- Conducted daily vehicle inspections; maintained high standards of safety and reliability.
- Facilitated smooth boarding and deboarding processes; improved passenger flow efficiency.
- Adhered to company policies regarding operations, enhancing overall service quality.
- Safeguarded luggage during transit, reducing incidents of lost items.
- Enhanced passenger safety by adhering to traffic rules and regulations.
- Utilised GPS systems effectively to navigate unfamiliar routes and ensure accurate journey times.
Self employed courier
Amazon
2023.12 - 2024.07
- Sorted packages for accurate delivery to correct addresses.
- Handled customer queries about deliveries professionally and efficiently.
- Built strong relationships with clients through excellent service, promoting repeat business.
Bus driver
Stagecoach
Walkergate, Tyne and wear
2023.02 - 2023.12
- Reported any mechanical problems promptly for early resolution.
- Navigated different routes efficiently to reach destinations on time.
- Checked validity of passenger tickets or passes to prevent fraud.
- Maintained punctuality for smooth running of timetable schedules.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Conducted pre-trip inspections of the bus to ensure roadworthiness.
- Ensured passenger safety by adhering to all traffic regulations.
Warehouseman
Showermania
Benton, Tyne and wear
2016.01 - 2022.12
- Sorted incoming deliveries, streamlining the stocking process.
- Received goods from suppliers, checking accuracy against purchase orders.
- Maintained clean and safe working environment for health and safety compliance.
Skills
- Efficient time management
- Reliability and accountability
- Basic vehicle maintenance knowledge
- Digital tachograph card holder
- Patient attitude
- Coach maintenance basics
- Strong focus concentration
- Hazardous conditions driving
- Knowledge of traffic laws
- Skilled navigator
- Proficient in gps systems
- Route navigation proficiency
- Passenger comfort care
- Driver hours monitoring
- Calm under pressure
- Customer payment handling
- Journey planning
- Vehicle and depot maintenance
- Manual handling training
- Local area knowledge
Timeline
Coach driver
Jh coaches
2024.07 - Current
Self employed courier
Amazon
2023.12 - 2024.07
Bus driver
Stagecoach
2023.02 - 2023.12
Warehouseman
Showermania
2016.01 - 2022.12