Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

kyle gordon

pentwyn,Cardiff

Summary

I am a reliable, hard working, friendly individual, experienced in working as part of a team and with the general public with excellent communication and people skills. With a friendly and polite manner i am able to provide excellent customer service. Enthusiastic, honest, trustworthy and responsible, i am able to use my own initiative to complete set tasks, meet deadlines and support team objectives. I work well independently and under pressure and an excellent team player. Able to follow orders and specifications accurately and efficiently. I always pay the upmost attention to detail. I am willing to take on further training if needed. I feel i have the skills to work within your company.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Customer service representative

spar garage
pentwyn, cardiff
07.2023 - Current
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Maintained up-to-date knowledge, resulting in effective product promotion.
  • Participated in team meetings sharing best practices for improving service delivery.
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Assisted customers in making informed decisions by providing detailed product information.

vehicle refinishing and refining

IRG
Merthyr road, Merthyr Tydfil
07.2022 - 12.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Improved efficiency and productivity by acquiring new skills.

Education

NVQ Level 1 - vehicle spraying

cardiff and vale college
Cardiff
09.2022 - 09.2023

GCSEs - gcses

llanishen high school
Llanishen, Cardiff
09.2017 - 07.2022

Skills

  • Delivery timeframe estimation
  • Telephone manners
  • Time-Management prowess
  • Cash handling
  • Problem-solving
  • Product knowledge
  • Public speaking
  • Stock management
  • Complaint resolution

Affiliations

  • i enjoy socialising with my colleagues and family members
  • i enjoy going out on my motorbike with my father
  • i enjoy playing on my playstation with my mates
  • i help look after my disabled nan in my spare time and take her out

Timeline

Customer service representative

spar garage
07.2023 - Current

NVQ Level 1 - vehicle spraying

cardiff and vale college
09.2022 - 09.2023

vehicle refinishing and refining

IRG
07.2022 - 12.2022

GCSEs - gcses

llanishen high school
09.2017 - 07.2022
kyle gordon