Overview
Work history
Education
Skills
Timeline
Generic

Bailey Burgess

Somercotes ,Derbyshire

Overview

3
3
years of professional experience

Work history

Customer service representative

Pizza palace
Sutton in ashfield, Derbyshire
2026.01 - Current
  • I take telephone orders and add it to the computer so I can print it out for the chefs to cook

Serving assistant

Angling direct
Sutton in ashfield, Derbyshire
2024.01 - 2025.03
  • Managed multiple tasks
  • Demonstrated professional behaviour whilst dealing with difficult customers or situations.
  • Displayed extensive knowledge of items, leading to increased customer satisfaction.
  • Processed payments accurately reducing at the end of shift tallying

Bartender

The Nags head
Sutton in ashfield, Derbyshire
2023.01 - 2024.04
  • Started as a glass collector then went on to bar work
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Checked identification of customers to ensure legal drinking age compliance

Education

GCSEs - Mathematics

Quarrydale academy
Sutton in ashfield
01.2016

Skills

  • Helpdesk operations
  • Delivery timeframe estimation
  • Patient attitude
  • Familiarity with company policies
  • Time-Management prowess
  • Efficient telephonic etiquette
  • Order processing capability
  • Pressure handling
  • Telephone manners
  • Cash handling
  • Problem-solving
  • Product knowledge
  • Sales expertise
  • Customer loyalty building
  • Cash and card processing
  • Adaptive team player
  • Good telephone manner

Timeline

Customer service representative

Pizza palace
2026.01 - Current

Serving assistant

Angling direct
2024.01 - 2025.03

Bartender

The Nags head
2023.01 - 2024.04

GCSEs - Mathematics

Quarrydale academy
Bailey Burgess