Bailey Burgess
Somercotes ,Derbyshire
Overview
3
3
years of professional experience
Work history
Customer service representative
Pizza palace
Sutton in ashfield, Derbyshire
2026.01 - Current
- I take telephone orders and add it to the computer so I can print it out for the chefs to cook
Serving assistant
Angling direct
Sutton in ashfield, Derbyshire
2024.01 - 2025.03
- Managed multiple tasks
- Demonstrated professional behaviour whilst dealing with difficult customers or situations.
- Displayed extensive knowledge of items, leading to increased customer satisfaction.
- Processed payments accurately reducing at the end of shift tallying
Bartender
The Nags head
Sutton in ashfield, Derbyshire
2023.01 - 2024.04
- Started as a glass collector then went on to bar work
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Handled cash transactions securely minimising risk of theft or fraud.
- Checked identification of customers to ensure legal drinking age compliance
Education
GCSEs - Mathematics
Quarrydale academy
Sutton in ashfield01.2016
Skills
- Helpdesk operations
- Delivery timeframe estimation
- Patient attitude
- Familiarity with company policies
- Time-Management prowess
- Efficient telephonic etiquette
- Order processing capability
- Pressure handling
- Telephone manners
- Cash handling
- Problem-solving
- Product knowledge
- Sales expertise
- Customer loyalty building
- Cash and card processing
- Adaptive team player
- Good telephone manner
Timeline
Customer service representative
Pizza palace
2026.01 - Current
Serving assistant
Angling direct
2024.01 - 2025.03
Bartender
The Nags head
2023.01 - 2024.04
GCSEs - Mathematics
Quarrydale academy